Accomplished ASM, skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Multi-tasks and works independently and within teams in fast-paced, high-volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record.
Communicating: Communication Skills
Flexibility and Adaptability
Learning agility: Quick learner
Tolerance: Stress tolerance
Critical thinking: Decision making skills
Coaching people: Teaching
Creating Ideas: Creativity
Positive Attitude: Creating positive work environment
Financial management
Intelligent
Leadership
Responsible
Listening
Goal oriented: results achiever, Meeting deadlines
Motivating people
Self Motivated
Delegating tasks
Personal Management
Organizing: organization skills
Prioritizing tasks
Handyman: Working with hands
Judgment
Computer Skills
Strong Work Ethic
Honesty and Integrity
Punctuality
Analytical and Problem Solving Skills
Strong Analytical abilities
Attention to details
Accuracy
Interpersonal Skills
- Graduated summa cum laude
Elgin, IL, 06/2019 - Current
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 400 lbs
- Packed boxes according to correct service and quality standards to uphold 100% customer satisfaction rate
- Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Increased customer satisfaction by providing fast service and working with over 3 daily customers
- Collected over $5000 in customer payments daily and kept detailed documentation
- Operated with safety and skill to avoid accidents and delays
- Fastened chains, straps, covers and binders to secure load during transit
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
- Presented clean, neat appearance during every shift to uphold professional company presence
Visalia, CA, 01/2019 - Current
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Coached team on effective upselling and cross-selling methods
- Supervised payroll corrections for accuracy and duplications
- Trained new-hires on procedures to better service customers
- Planned team-building exercises to increase employee performance and job satisfaction
City, STATE, 06/2015 - 01/2018
- Built and disassembled scaffolds, bracing and barricades
- Completed routine carpentry work, including installing crown molding and wood flooring to meet customer preferences
- Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
- Renovated various structures under tight timelines and on strict budgets
- Helped project managers develop work schedules for overall projects and individual stages.
- Directed traffic away from hazardous locations, protecting team members and general public.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Loaded and unloaded building materials used for construction.
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Resume Overview
School Attended
- Fairfield Senior High School
Job Titles Held:
- Professional Mover
- Assistant Store Manager
- Construction Worker
Degrees
- High School Diploma
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