Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Human Resources Manager with over 8 years' experience of practical understanding of business needs. Areas of expertise include conflict management and employee training. Able to recruit individuals from any cultural background or circumstance.Experienced in planning multi-level projects between multi-faceted individuals. Provides resource training in organizational development after preforming a needs analysis.

  • Staffing and recruiting professional
  • Performance management strategies
  • Benefits administrator
  • Employment law knowledge
  • Training and development
  • Compensation/payroll
  • Employee relations
  • Compensation administration
  • Employee relations
  • Affirmative Action compliance
  • Mediation expertise

Hiring and retention Compensation administration Training and development Personnel records maintenance Strong knowledge of EEO, employment related laws, and Affirmative Action compliance Understanding of COBRA, FMLA, HIPAA.

Interpret and explain variety of computer-generated reports on short order to establish patterns for the chairman of the board.

Enterprise and often learned a software program in days in order to implement it with the needs of the corporation.

Successfully established a live chat customer service center for a call center regarding ticket sales as well as shareholder services.

Thesis work :Social Media Policy and employee policies.

Professional Learning Coach, Team Lead, Math Teacher, 01/2010 to Current
InformaticaMaryland, LA,

Professional Learning Coach for Math department in Mesa, conduct multiple professional development sessions for the educational staff.

Worked with administration at Sequoia secondary to implement and create weekly intervention program consisting of changing 500 students and teacher schedules weekly according to data needs.

Served as a liaison between management and staff for many committees such as insurance programs, marketing, and health and wellness.

Key results:

The intervention program took the school from a Failing school to a passing status.

The District Math department now communicates together sharing ideas and strategies for helping kids.

The district revamped the insurance policy to better fit the teacher's needs allowing more options and flexibility.

Consultant, 01/2002 to 07/2012
Saint-Gobain CorporationStephenville, TX,

Provide startup corporations advice as well as established corporation proving both guidance in startup and management of a full spectrum of HR operations, systems and programs.

Worked with senior management to create HR policies and procedures; administer benefits enrollment and programs; administer HR budget; handle HR generalist workplace issues.; handled daily A/P processes; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions.

Maintained adherence to corporate, accounting and GAAP standards; ensured accurate and compliant A/P files, H/R Files and records in accordance with company policies and government regulations

Key results:

Interviewed clients to perform a needs analysis and established rapport Prioritized and coordinated task to complete projects with deadlines Worked with multiple corporations at once.

Established and provided Life insurance, Sep and 401 K for corporation as well as training to staff in regards to benefits.

Human Resources Supervisor, 04/2005 to 01/2010
College Of St Benedict/St Johns UniversityCollegeville, MN,

Human resource supervisor for 5 years reporting directly to CEO and Chairman of the Board, overall; responsibility for overseeing HR, payroll, ticket contracts shareholders relations, and customer service for corporation.

Key results

Create and implement comprehensive billing, credit and collection policies and related procedures for departmental, interdepartmental and inter-company and external use regarding ticket sells.

Negotiated the first e-ticket contract to allow employees and members of the now corporation to purchase discounted tickets to Bush Gardens, Legoland, Disneyland this increased retention of employees 50%.

Created a call center and network marking program to enhance the sales of the corporation.

Consideration on the research and implementation of a successful call center and live chat.

Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.

Audited the human resource files for compliance with EEOC, Affirmative actions, FMLA, workers' compensation claims and all benefits.

Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections including the creation of employee handbook.

Created highly successful marketing plans resulting in money making opportunities for the company and bonuses for employees.

Office Manager, 2002 to 2005
DJ LetourneauCity, STATE,

Preformed a full range of HR functions, including recruiting and training employees, administering benefits, overseeing training and licensing of new recruits.

Key Results:

Designed, developed and implemented a management system to keep all data filed and recorded for easier access and approval.

Oversaw administration of annual operating budget and supervised office staff.

Established and maintained effective communication system with field representatives, clients, and home office.

M.B.A: Human Resource, Expected in
North Central University - Prescott, Arizona

Human Resource Management

Bachelor of Science: Elementary Education Math, Expected in
Chadron State College - Chadron, NE

Elementary Education



Accounting: A/P, benefits, billing, budget, Quickbooks, payroll,Management: call center, sales, coach, contracts, clients, customer service, MarketingHuman Resources: personnel, policies, processes, rapport, recruiting, reporting, research, insurance, trainer

Computers: Microsoft Office

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • North Central University
  • Chadron State College

Job Titles Held:

  • Professional Learning Coach, Team Lead, Math Teacher
  • Consultant
  • Human Resources Supervisor
  • Office Manager


  • M.B.A
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: