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production worker resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Detail-oriented Production Worker offering proven history of managing physically demanding tasks and dynamic work conditions. Hardworking and diligent with 10 plus years of manufacturing expertise, building product, assembly and quality control. Versed in reviewing work instructions and adhering to guidelines. Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as fork lift to transport materials and assist production teams.

Skills
  • Production Documentation
  • Knowledge of Production Processes
  • Environmental Compliance
  • Loading and Unloading Protocols
  • Safety Standards Compliance
  • Materials Assembly
  • Defect Identification
  • Material Loading and Unloading
  • Assembly Protocols
  • Diagnosing Malfunctions
  • Workstation Equipment Monitoring
  • Line Work
  • Assembly Procedures
  • Teamwork and Communication
  • Quality Inspections and Reporting
  • Machine Setup and Shutdown
  • Pulling Parts
  • Shipment Processing
  • Producing Content
  • Preparing Shipments
  • Continuous Improvement Projects
  • Duty Assignments
  • Assembly Line Operations
  • Pallet Jacks
  • Checking and Gauging
  • Complex Problem-Solving
  • Loss Prevention Strategies
  • Quality Inspections
  • Goals and Performance
  • Rotation Requirements
  • Production Operations
  • GMS, CIP, TIP and RED X procedures.
  • Word and Excel
  • GMS, CIP, Red X, TIP procedureso
Work History
Production Worker, 09/2013 - Current
Lube-Tech Services, Llc Burnsville, MN,
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Assembled [Type] products according to changing daily work orders and specific customer needs.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Customer Service Associate, 04/2013 - 09/2013
Corporation Service Co Sacramento, CA,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Provided information regarding charge accounts and loyalty programs.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Production Worker, 06/2010 - 04/2013
Lube-Tech Services, Llc Chaska, MN,
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Assembled seat products according to changing daily work orders and specific customer needs.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Documented production information via daily system logs and discussed issues with management.
  • Located and picked merchandise weighing up to 20 pounds to fulfill daily customer orders.
Quality Control Inspector, 03/2009 - 06/2010
The Cooper Companies San Francisco, CA,
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Examined seats for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Located and investigated production concerns and helped management implement corrective actions.
  • Team lead over 10 employees.
  • Executed payroll, and vacation requests.
Education
: Criminology, Expected in 03/2025
-
Penn Foster Career School - Scranton, PA
GPA:
Status -
High School Diploma: , Expected in 03/1986
-
F.L. Schlagle High School - Kansas City, KS,
GPA:
Status -
Certifications
  • Certified fork lift, overhead crane, and burden carrier, General Motors - 2021-2023
,

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Resume Overview

School Attended

  • Penn Foster Career School
  • F.L. Schlagle High School

Job Titles Held:

  • Production Worker
  • Customer Service Associate
  • Production Worker
  • Quality Control Inspector

Degrees

  • High School Diploma

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