Production Worker Resume Example
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PRODUCTION WORKER
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Production Worker - Elior (Grand Prairie , TX)September 2014 - Current
- Responsible for wrapping and sorting totes by supplier codes for Nissan Inc.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
- Planned and executed a variety of projects.
- Successfully led key projects which resulted in success.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Built and packaged products to complete daily work orders.
- Inspected finished products for quality and adherence to customer specifications.
- Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Trained new employees on proper use of equipment to prevent accidents.
- Sorted and packaged more than 100 completed products each shift for further processing or shipment.
- Completed product assembly according to standardized procedures.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
Call Center Customer Service Representative - Penske Automotive Group (Clovis , CA)February 2012 - September 2014
- Maintained revenue streams by exhausting every option before offering refunds.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Prepared, completed and processed customer account forms and database changes.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Shared detailed information regarding Medicare part D options to help customers make decisions.
- Assisted 50+ customers per day, greeting with upbeat attitude and respect.
- Assisted 100+ callers per week in fast-paced environment.
- Consulted with customers regarding medication needs, addressing Part d concerns.
- Worked with external representatives to address customer needs.
- Assisted customers with completing quick and efficient sales transactions.
- Consulted with customers to determine best methods to resolve service and billing issues.
Cashier/Customer Service Representative - Follet College Stores (City , STATE)March 2007 - February 2012
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Served needs of as many as 50+ patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
- Processed returned items in accordance with store policy.
- Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted in becoming a key holder to safe and also opening and closing store.
- Resposible for bank runs in order to make sure enough funds was needed for the day.
- Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
- Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
Education and Training
High School DiplomaMay 1999Madison Central High School, City, State
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Resume Overview
School Attended
- Madison Central High School
Job Titles Held:
- Production Worker
- Call Center Customer Service Representative
- Cashier/Customer Service Representative
Degrees
- High School Diploma
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