production worker resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Hardworking Consultant gifted at turning prospects into clients and delivering exceptional presentations. Engaging, personable and focused on delivering exemplary customer service. Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.

  • Integrated Design
  • Pre-Screening Candidates
  • Citrix XenApp
  • Mission Critical Applications
  • Consultative Selling Techniques
  • Store Layouts
  • Maintaining Clean Work Areas
  • Cash Register Operations
  • Project Proposals
  • Following Supervisor Instructions
  • Microsoft PowerPoint
  • Team Goals
  • Microsoft Excel
  • Exceeding Customer Expectations
  • Energy and Physical Stamina
  • Policy and Procedure Adherence
  • Time Management
  • Retail Metrics and Goals
  • Store Opening and Closing
  • Building Customer Relationships and Loyalty
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Stocking and Receiving
  • Upselling Techniques
  • Customer Satisfaction
  • Flexible Hours
  • Persuasive Selling
  • Order Processing
  • Handling Customer Complaints
  • Welcoming Customers
  • POS System Operations
  • Special Requests
  • Sales and Promotions
  • Fraud Prevention
  • Retail Store Operations
  • Phone Activation
Work History
10/2016 to 12/2021
Production Worker Sonoco Products Co, Waynesville, NC,
  • Identified business issues through careful collaboration with key stakeholders.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
  • Prepared project lifecycle documentation and project management plans.
  • Oversaw digital imaging, scheduling and running production on full-service orders.
  • Received customer orders, quoted pricing information, performed consultative selling to customers and recommended company products and services tracks.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Implemented updated operating procedures for [Type] machine and adjusted use to increase productivity and longevity.
06/2014 to 10/2016
Cashier Veterans Health Administration Fort Mcpherson, GA,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Balanced cash drawer at beginning and close of shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
03/2014 to 07/2015
Manager 9Round Fitness Corona, CA,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Expected in to to
No Degree: Culinary Arts
The Art Institute of Atlanta - ,
Expected in 05/2010 to to
High School Diploma:
Wenonah High School - Birmingham, AL
  • [Area of certification], [Company Name] - [Timeframe]

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Resume Overview

School Attended

  • The Art Institute of Atlanta
  • Wenonah High School

Job Titles Held:

  • Production Worker
  • Cashier
  • Manager


  • No Degree
  • High School Diploma

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