Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Including measuring and cutting materials, operating equipment and following work instructions.
Skills
- Microsoft Office: Outlook, Word, Excel, Power Point
- Bartender
- Waitress
- Customer service
- Spanish mother tonge
- English advanced
- Assembly Procedures
- Attention to Detail
- Line Work
- Following Instructions
- Production Processes Knowledge
- Safety Standards Compliance
- Teamwork and Coordination
- Punctual and Dependable
- Incident Reporting
- Production Line Work
- Strong Work Ethic
- Teamwork and Communication
- Defects Identification
- Good Communication
Education and Training
UNPHU Dominican Republic, Expected in 11/2020 ā ā : Management of Tourism And Hotel Companies - :
Movearte Technical-professional School Dominican Republic , Expected in 12/2017 ā ā : Culinary Arts - :
UTEL Mexico, Ciudad De Mexico , Expected in ā ā MBA : Management of Tourist And Hotel Companies - :
Certifications
- Licensed Tourism and hospitality Management - 2020
Experience
Ppg Industries, Inc. - Production Worker
Sacramento, CA, 09/2022 - Current
Sacramento, CA, 09/2022 - Current
- Worked at fast and steady pace to meet production goals.
- Accomplished production goals by working with speed and accuracy.
- Recognized defective material and reported issues to management.
Traditions Spirits - Waitress
Newcastle, OK, 12/2020 - 05/2021
Newcastle, OK, 12/2020 - 05/2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Implemented sanitary food handling, holding and service protocols.
- Operated POS terminals to input orders, split bills and calculate totals.
- Set up tables and counters to prepare dining and serving areas.
- Completed final preparations of dishes and quickly delivered items to customers.
- Handled special customer requests for separate checks and menu substitutions.
- Calculated charges, issued table checks and collected payments from customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Addressed complaints to kitchen staff and served replacement items.
Hershey Entertainment & Resorts Company - Room Service
Hershey, PA, 12/2020 - 05/2021
Hershey, PA, 12/2020 - 05/2021
- Delivered pleasant guest experiences with friendly service and caring demeanor.
- Resolved guest concerns and issues quickly and effectively.
- Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
- Practiced food safety and sanitation habits and followed compliance requirements.
- Followed up with guests regarding order quality to satisfaction.
- Assessed quality of food and beverage products prior to delivery.
- Answered guest questions related to pricing and food and beverage ingredients.
- Suggested food and beverage upsells to guests to maximize profits.
- Stocked server areas with supplies before, during and after shifts.
- Participated in ongoing training to enhance job skills and knowledge.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Resolved guest complaints to maintain complete customer satisfaction.
Accomplishments
- master's degree: management of tourist and hotel companies (in progress)
- Pedro HenrĆquez UreƱa University : tourism ans hotel business administration- 2021
- Movearte professional tecnical school: Culinary arts- 2017
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Resume Overview
School Attended
- UNPHU
- Movearte Technical-professional School
- UTEL
Job Titles Held:
- Production Worker
- Waitress
- Room Service
Degrees
- MBA
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