Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Capable and efficient, driving success by performing daily task in busy, deadline-oriented settings. Enthusiastic and punctual with effective organizational, customer service and effective talents. Willing to complete repetitive tasks and review products for defects.

  • Loading and unloading protocols
  • Assembly procedures
  • Documentation ability
  • Batch production
  • Equipment calibration
  • Safe serving knowledge
  • Anticipating guest needs
  • Suggestive selling
  • Health codes compliance
  • Outstanding customer service
  • Organizational ability
  • Balancing the cash register
  • Cash and credit transactions
  • Outgoing personality
  • Cash register operation
  • Excellent judgment
  • Point of Sale (POS) system operations
  • Menu memorization
  • Safe food handling
  • Table setting arrangements
  • Food safety understanding
  • Conflict and dispute resolution
  • Service prioritization
  • Dining customer service
  • Menu knowledge
  • Buffet setup and takedown
  • Payment processing
  • POS systems
  • Issue resolution
  • Credit and cash transactions
  • ID verification
  • Coin counting
  • Customer assistance
  • Merchandise restocking
  • Customer greeting
  • Customer order recording
Production Worker, 09/2019 - 11/2019
Lube-Tech Saint Paul, MN,
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Built and packaged products to complete daily work orders.
  • Assembled products from raw materials and completed inspections.
Bartender, 03/2019 - 07/2019
Golden Entertainment, Inc. Flintstone, MD,
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Prepared mixed drinks and poured wine, beer and nonalcoholic beverages for average of 250 patrons per shift.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Filled ice bins throughout shift and cleaned them several times weekly.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Waitress, 03/2019 - 07/2019
Marriott International Culver City, CA,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked order accuracy and food quality before delivering to customers.
  • Carried multiple plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of key menu items through effective upselling.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Cashier, 11/2014 - 05/2017
Laz Parking Lowell, MA,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
Education and Training
High School Diploma: , Expected in 05/2017
Neligh-Oakdale High School - Neligh, NE

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School Attended

  • Neligh-Oakdale High School

Job Titles Held:

  • Production Worker
  • Bartender
  • Waitress
  • Cashier


  • High School Diploma

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