Capable and efficient, driving success by performing daily task in busy, deadline-oriented settings. Enthusiastic and punctual with effective organizational, customer service and effective talents. Willing to complete repetitive tasks and review products for defects.
Skills
Loading and unloading protocols
Assembly procedures
Documentation ability
Batch production
Equipment calibration
Safe serving knowledge
Anticipating guest needs
Suggestive selling
Health codes compliance
Outstanding customer service
Organizational ability
Balancing the cash register
Cash and credit transactions
Outgoing personality
Cash register operation
Excellent judgment
Point of Sale (POS) system operations
Menu memorization
Safe food handling
Table setting arrangements
Food safety understanding
Conflict and dispute resolution
Service prioritization
Dining customer service
Menu knowledge
Buffet setup and takedown
Payment processing
POS systems
Issue resolution
Credit and cash transactions
ID verification
Coin counting
Customer assistance
Merchandise restocking
Customer greeting
Customer order recording
Experience
Production Worker, 09/2019 - 11/2019 Lube-Tech – Saint Paul, MN,
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Inspected quality of finished products, making minor repairs to meet project expectations.
Built and packaged products to complete daily work orders.
Assembled products from raw materials and completed inspections.
Bartender, 03/2019 - 07/2019 Golden Entertainment, Inc. – Flintstone, MD,
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Worked with management to plan and implement special events to boost customer numbers and profits.
Prepared mixed drinks and poured wine, beer and nonalcoholic beverages for average of 250 patrons per shift.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Made product recommendations to customers based on preference, food pairings and special promotions.
Filled ice bins throughout shift and cleaned them several times weekly.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Waitress, 03/2019 - 07/2019 Marriott International – Culver City, CA,
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Calculated charges, issued table checks and collected payments from customers.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked order accuracy and food quality before delivering to customers.
Carried multiple plates at one time without dropping or spilling, decreasing overall customer wait time.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Answered phones politely and promptly, accurately recording and confirming reservations.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Increased sales of key menu items through effective upselling.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
