Production Worker resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Talented Production Worker offering 7 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Skills
Documentation ability
Assembly procedures
Loading and unloading protocols
Micro assembly
Hand tools
Batch production
Quality assurance standards
Product assembly
Product packaging
Equipment calibration
Machine setups
Equipment operation
Quality inspections
Preventive maintenance
Equipment assembly
Experience
Production Worker, 02/2017 to Current Mcwane Ductile – Provo, UT,
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Built and packaged products to complete daily work orders.
Inspected quality of finished products, making minor repairs to meet project expectations.
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Assembled products from raw materials and completed inspections.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Assembled components into finished product and performed quality inspection to clear for shipment.
Completed product assembly according to standardized procedures.
Helped machine operators set up and tend equipment to complete runs.
Production Worker, to Mcwane Ductile – Phillipsburg, NJ,
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Operated hand trucks, forklifts and scissor lifts.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Built and packaged products to complete daily work orders.
Inspected quality of finished products, making minor repairs to meet project expectations.
Set up and operated production equipment according to daily work orders and safety procedures.
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Inspected finished products for quality and adherence to customer specifications.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Checked daily project specifications to weigh and mix ingredients.
Recorded production data in daily logs.
Assembled products from raw materials and completed inspections.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Examined final products to check conformance with quality and design standards.
Monitored processes to avoid overloading and keep machinery functioning properly.
Assembled components into finished product and performed quality inspection to clear for shipment.
Completed product assembly according to standardized procedures.
Helped machine operators set up and tend equipment to complete runs.
Customer Service Representative, to At&T – Elmhurst, IL,
Asked probing questions to determine service needs and accurately input information into electronic systems.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Consulted with customers to determine best methods to resolve service and billing issues.
Documented conversations with customers to track requests, problems and solutions.
Interviewed customers regarding identity theft and collection issues and reported feedback to management team.
Reviewed account and service histories to identify trends and issues.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Upheld privacy and security requirements established by FDCPA
Evaluated customer account information to assess current issues and determine potential solutions.
Worked with managers to develop service improvement initiatives.
Collections Specialist, to Cargomatic – Newark, NJ,
Negotiated customer rates and processed payments.
Executed affidavits, modifications and forbearance agreements for official court proceedings.
Met demands of busy collections group by performing high volume of daily calls.
Negotiated credit extensions to assist customers in paying overdue accounts.
Recorded and updated customer personal accounts with accurate contact information.
Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
Located and monitored overdue accounts using billing system to begin collections process.
Received payment and posted to appropriate customer accounts.
Arranged for debt repayment and established repayment schedule based on customer finances.
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Negotiated rates with customers and entered payments into accounting system.
Completed skip traces on customers failing respond to collection efforts.
Recorded information about customers' financial status and collections status efforts.
Mentored new members on scripts, strategies and company information to maximize performance.
Processed payments over phone and set up recurring drafts.
Reviewed accounts to determine payment plan compliance.
Gave clients comprehensive packages containing all key information, including demand letter and loan authorization.
Conveyed current account information and obtained payments by using pre-scripted statements.
Located debtors by utilizing skip tracking and other strategies.
Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
Prepared packages containing all pertinent documentation for collections accounts.
Education and Training
: General Studies, Expected in Ivy Tech Community College of Indiana - Indianapolis, IN GPA:
High School Diploma: , Expected in 05/2006 North Central High School - Indianapolis, IN GPA:
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