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Production Worker Resume Example

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PRODUCTION WORKER
Summary

Talented Production Worker offering 7 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Skills
  • Documentation ability
  • Assembly procedures
  • Loading and unloading protocols
  • Micro assembly
  • Hand tools
  • Batch production
  • Quality assurance standards
  • Product assembly
  • Product packaging
  • Equipment calibration
  • Machine setups
  • Equipment operation
  • Quality inspections
  • Preventive maintenance
  • Equipment assembly
Experience
Production Worker - Company Name (City, State)February 2017 - Current
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Built and packaged products to complete daily work orders.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Assembled products from raw materials and completed inspections.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Completed product assembly according to standardized procedures.
  • Helped machine operators set up and tend equipment to complete runs.
Production Worker - Company Name (City, State)
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Operated hand trucks, forklifts and scissor lifts.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Built and packaged products to complete daily work orders.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Inspected finished products for quality and adherence to customer specifications.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Checked daily project specifications to weigh and mix ingredients.
  • Recorded production data in daily logs.
  • Assembled products from raw materials and completed inspections.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Examined final products to check conformance with quality and design standards.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Completed product assembly according to standardized procedures.
  • Helped machine operators set up and tend equipment to complete runs.
Customer Service Representative - Company Name (City, State)
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Documented conversations with customers to track requests, problems and solutions.
  • Interviewed customers regarding identity theft and collection issues and reported feedback to management team.
  • Reviewed account and service histories to identify trends and issues.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Upheld privacy and security requirements established by FDCPA
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Worked with managers to develop service improvement initiatives.
Collections Specialist - Company Name (City, State)
  • Negotiated customer rates and processed payments.
  • Executed affidavits, modifications and forbearance agreements for official court proceedings.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
  • Located and monitored overdue accounts using billing system to begin collections process.
  • Received payment and posted to appropriate customer accounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Negotiated rates with customers and entered payments into accounting system.
  • Completed skip traces on customers failing respond to collection efforts.
  • Recorded information about customers' financial status and collections status efforts.
  • Mentored new members on scripts, strategies and company information to maximize performance.
  • Processed payments over phone and set up recurring drafts.
  • Reviewed accounts to determine payment plan compliance.
  • Gave clients comprehensive packages containing all key information, including demand letter and loan authorization.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Located debtors by utilizing skip tracking and other strategies.
  • Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
  • Prepared packages containing all pertinent documentation for collections accounts.
Education and Training
General StudiesIvy Tech Community College of Indiana, City, State
High School DiplomaMay 2006North Central High School, City, State
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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • North Central High School

Job Titles Held:

  • Production Worker
  • Customer Service Representative
  • Collections Specialist

Degrees

  • General Studies
    High School Diploma

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