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Production Worker Resume Example

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PRODUCTION WORKER
Professional Summary

A highly motivated, team-oriented individual seeking a Hostess position at Central Mesa for a career opportunity that will enable me to offer my customer service skills, multitasking skills, and dependability. Enthusiastic about learning and excited to take initiative and provide excellent work. Skilled at making customers feel welcome and answering any concerns.

Skills
  • Teamwork/Collaboration
  • Organization
  • Team management
  • Point of sale knowledge
  • Communication skills
  • Store opening and closing
  • Computer skills
  • Active listening and communication
  • Proactive and team player
  • Money handling abilities
  • Multi-tasking
  • Time management
  • Problem solving skills
  • Dependability
  • Customer service
  • Problem resolution
  • Dining area cleanliness
Work History
Production Worker , 07/2018 to 04/2020
Mercedes Benz / NAOS – Vance , AL
  • Maintained maximum organization and productivity by properly sorting project components on work tables
  • Examined incoming materials and compared to documentation for accuracy and quality
  • Clean, stock, and organize work space throughout work day
  • Inspected final products to assess compliance with quality standards and established tolerances
  • Assembled products according to changing daily work orders and specific customer needs
  • Inspected products and machines to maintain quality and efficiency
  • Made sure that products were produced on time and are of good quality
  • Inspected finished products for quality and adherence to customer specifications
  • Worked in a team to problem solve and find solutions
  • Strong understanding of technical drawings and documentation
  • Worked closely with others in team-oriented settings to maintain line productivity
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors
  • Boxed, labeled and transported items to support assembly operations
Production Worker , 05/2015 to 07/2018
Brose – Vance , AL
  • Inspected products and machines to maintain quality and efficiency
  • Maintained maximum organization and productivity by properly sorting project components on work tables
  • Completed durable assemblies and subassemblies with hand and power tools
  • Worked closely with others in team-oriented settings to maintain line productivity
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors
  • Boxed, labeled and transported items to support assembly operations
  • Inspected and tested components, assemblies and power tools for proper functionality
Shift Leader, 08/2014 to 05/2015
Dunkin' Donuts – Tuscaloosa , AL
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Alerted customers to upcoming sales events and promotions
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Enforced company policies and regulations with employees
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Analyzed equipment breakdowns using various troubleshooting methods
  • Used POS system to enter orders, process payments, and issue receipts
  • Educated customers on promotions to enhance sales
  • Quickly and accurately counted drawers at start and end of each shift
  • Assisted customers by answering questions and fulfilling requests
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Prepared beverages and filled food orders for customers
  • Opened doors on time, greeted patrons and offered assistance with locating needed items
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Processed payments and counted change to complete transactions
  • Assisted customers in choosing menu items by providing food complementing information
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Sought out ways to go above and beyond job requirements
  • Developed strong relationships with coworkers and managers
  • Pursued learning opportunities to advance knowledge and take on leadership position
  • Learned all required tasks quickly to maximize performance
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
  • Contributed to team success by completing jobs quickly and accurately
Cashier , 11/2013 to 07/2014
Wendy's – Tuscaloosa , AL
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Cleaned and organized store, including checkout desk and displays
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration
  • Mentored new sales associates to contribute to store's positive culture
  • Built positive relationships with customers to increase repeat business
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Educated customers on promotions to enhance sales
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Answered questions about store policies and concerns to support positive customer experiences
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Assisted customers by answering questions and fulfilling requests
  • Maintained clean, sanitized and well-organized food preparation zones
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Assisted customers in choosing menu items by providing food complementing information
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Developed strong relationships with coworkers and managers
  • Learned all required tasks quickly to maximize performance
  • Contributed to team success by completing jobs quickly and accurately
Education
High School Diploma : General Studies, 05/2014
Hillcrest High School - Tuscaloosa, AL
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Resume Overview

Companies Worked For:

  • Mercedes Benz / NAOS
  • Brose
  • Dunkin' Donuts
  • Wendy's

School Attended

  • Hillcrest High School

Job Titles Held:

  • Production Worker
  • Shift Leader
  • Cashier

Degrees

  • High School Diploma : General Studies , 05/2014

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