production worker resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Hard working individual with 20 years customer service work experience. Highly motivated & detail oriented. Looking for a more stable & great work environment. Willing to work when needed.
Skills
Organization and prioritization
Customer-oriented
Supervisory skills
Full service restaurant background
Stable work history
Education and Training
Everett High SchoolLansing, MIExpected in 05/2002 ā āHigh School Diploma: - GPA:
Experience
F. B. Foster - Production Worker Spokane, WA, 03/2019 - Current
Inspected quality of finished products, making minor repairs to meet project expectations.
Set up and operated production equipment according to daily work orders and safety procedures.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Inspected finished products for quality and adherence to customer specifications.
Built and packaged products to complete daily work orders.
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Reviewed incoming materials and compared to documentation to check accuracy and quality of daily orders.
Moved items between machines, conveyors and transport equipment based on current production needs.
Assembled products from raw materials and completed inspections.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Trained new employees on proper use of equipment to prevent accidents.
Recorded production data in daily logs.
Monitored processes to avoid overloading and keep machinery functioning properly.
Examined final products to check conformance with quality and design standards.
Post Ranch Inn - Restaurant Manager Big Sur, CA, 05/2000 - 01/2019
Collaborated with other managers to plan and direct organizational tasks.
Worked closely with customers to understand needs and resolve diverse issues.
Coordinated sales reports, reconciled accounts and made bank deposits.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Championed 100% guest satisfaction by providing excellent dining experience.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Regularly updated computer systems with new pricing and daily food specials.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Optimized profits by controlling food, beverage and labor costs daily.
Developed and maintained exceptional customer service standards.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Erickson Living - Server Highlands Ranch, CO, 05/2000 - 01/2019
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Promoted desserts, appetizers and specialty drinks.
Prepared salads and appetizers to back up kitchen staff.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
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