LiveCareer-Resume

production worker resume example with 3+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

To bring my strong dedication, responsibility, and motivation while utilizing my abilities.

Seeking to use my experience and communication skills.

Skills
  • Documentation ability
  • Loading and unloading protocols
  • Assembly procedures
  • Micro assembly
  • Product assembly
  • Product packaging
  • Customer service
  • Senior care
Experience
08/2019 to Current Production Worker Footprint | Richburg, SC,
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Reviewed incoming materials and compared to documentation to check accuracy.
  • Inspected finished products for quality and adherence to customer specifications.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Recorded production data in daily logs.
  • Helped machine operators set up and tend equipment to complete runs.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
04/2020 to 07/2020 Correctional Officer City Of Santa Ana, Ca | Santa Ana, CA,
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Assisted in restraining violent and unruly inmates.
  • Supervised activities of adolescents in residential setting.
  • Maintained daily logs of shift activity.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Inspected cells and conducted random searches of common areas.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised inmates during day-to-day activities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Assigned inmates to open and appropriate housing units.
  • Detected potential threats and quickly defused conflicts.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Conducted internal security checks to ascertain inmate safety.
  • Maintained correct physical head count at all times.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained records and logs of man hours, materials and equipment used.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
10/2017 to 01/2019 Customer Service Representative Amica Mutual Insurance | Lincoln, RI,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Educated customers on special pricing opportunities and company offerings.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Documented conversations with customers to track requests, problems and solutions.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Reviewed account and service histories to identify trends and issues.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
12/2016 to 05/2017 Personal Caregiver Sunrise Senior Living | Jeffersonville, PA,
  • Provided patients with transportation to and from doctor appointments.
  • Assisted with meal planning to meet nutritional plans.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Monitored and reported clients' progress.
  • Improved patient outlook and daily living through compassionate care.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Education and Training
Expected in 06/2016 High School Diploma | Barnwell High School, Barnwell, SC GPA:
Expected in Associate of Arts | Greenville Technical College, Greenville, SC GPA:

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Resume Overview

School Attended

  • Barnwell High School
  • Greenville Technical College

Job Titles Held:

  • Production Worker
  • Correctional Officer
  • Customer Service Representative
  • Personal Caregiver

Degrees

  • High School Diploma
  • Associate of Arts

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