Jessica Claire
, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
C.P.I.M certified and goal oriented professional, offering 10+ years of experience in a fast paced, process driven environment. Core competencies include: strong communication skills, project management, operations management, relationship building, and customer service.
  • Word, Excel, PowerPoint, Outlook
  • Contracts, Supply Chain
  • Delivery, Teamwork
  • Direction, Training development
  • ERP, Trend
  • Senior management, Workflow
  • Functional
  • GPS
  • Graphs
  • Inventory control
  • Inventory
  • JDE
  • Leadership Skills
  • Machinery
  • Managing
  • Materials
  • Meetings
  • Excel
  • Outlook
  • PowerPoint
  • 98
  • Word
  • Operations Management
  • Organizational
  • Process Improvement
  • Progress
  • Project Coordination
  • Proofing
  • Protocols
  • Quality
  • QA
  • Research
  • Safety
  • Sales
  • Scheduling
  • Shipping
  • Specification
  • Statistics
  • Strategy
  • Supervision
Work History
07/2019 to 06/2020
Production Supervisor Bridgestone Corporation Northglenn, CO,
  • Supervised and coordinated activities of up to 20 production employees.
  • Achieved zero reportable incidents to meet company safety goals.
  • Created and implemented cross-training program for employees to maintain zero lost work hours due to employee absence.
  • Improved productivity by 10% to 70%, beating company goal of 65% by implementing production schedules.
  • Accomplished 90% on first pass inspection on completion of all jobs.
  • Initiated change in work procedures to meet production schedules such as increased output by using idle workbenches as flow through when jobs fell behind.
  • Employed weekly meetings for employees to voice ideas and concerns to foster employee empowerment and engagement.
  • Worked with employees directly on setting goals and rewards to manifest motivation.
  • Reduced defects measured by QA by 3% with improved quality and productivity in my area of supervision.
  • Interfaced with cross-functional supply chain team to ensure team has continuous parts supply.
02/2016 to 06/2019
Production Planner and Supervisor Bridgestone Corporation Ocala, FL,
  • Coordinating process flow of each job between scheduling department and fabrications shop.
  • Achieved 85% job completion against a daily goal of 20 jobs each day.
  • Created daily goal matrix for employees to create teamwork and clear direction.
  • Project coordination and review with sales, supervisors, templaters, and installers.
  • Communicate with sales and project managers on job progress and completion.
  • Maintained 93.5% inspection approval on all completed jobs.
  • Inventory control of supplies and materials to ensure 7 days of inventory on all items.
01/2015 to 02/2016
Midwest Replenishment Coordinator Collins Aerospace Remote City, MN,
  • Performed accurate entry, proofing, maintenance and submission of purchase orders based on customer demand, stock replenishment, and management direction.
  • Maintained superior level of accuracy at 98% of PO creation, including proper product costing, shipping instructions, and due dates.
  • Worked daily to resolve changes, discrepancies, and update PO information accordingly.
  • Worked with vendors to improve timing and communicate status to plants and internal customers in timely manner.
  • Track PO due dates and executed actions to ensure timely deliveries.
  • Report to management on weekly metrics such as On Time to PO, service level to the plants, and PO accuracy.
12/2011 to 01/2015
Production Supervisor Atkore Ste 100, IL,
  • Supervised and coordinated activities of production employees, specific to enforcing safety regulation, managing employee's vacation, and training development.
  • Studied production schedules and estimated worker hour requirements of completion of jobs.
  • Inspected products to verify conformance to specification.
  • Established or adjusted work procedures to meet production schedules, and recommended measures to improve production methods and quality.
  • Analyzed and assisted in resolving work related problems and initiated plans to motivate employees.
  • Maintained knowledge of union contract and managed implementation in department.
  • Interfaced with cross functional supply chain team to ensure team has continuous parts supply and is meeting results.
  • Raised production efficiency from 85% to 95% using scheduling and planning technique, and implementing training.
  • Reduced scrap rate from 5% to 3% by conducting collaborative root cause analysis with quality and machine operators.
03/2011 to 11/2011
Production Planner The Viking Corporation City, STATE,
  • Assisted with identification and purchase of product based on history, trend, sales demand, and contracts.
  • Tracked open production orders and communicate exception-based information on misalignment between sales demand and supply.
  • Provide daily stock availability updates to production floor and advise on any issues with corrective actions.
  • Review forecasts along with production dates to ensure stock and delivery dates meet schedule.
  • Conduct cycle counts on inventory to ensure accurate counts and availability.
02/2010 to 02/2011
Fabrication Manager The Viking Corporation City, STATE,
  • Managed 5 to 7 employees in the fabrication shop, fabricating steel pipes for fire sprinkler systems.
  • Worked to ensure daily metrics were met which included: labor variance, quality defects, and production output per hour.
  • Managed labor scheduling and material flow to ensure constant workflow.
  • Performed maintenance procedures to fabrication machinery.
  • Attended weekly meetings with senior management to provide status reports on production.
  • Held daily meetings with production leads to set plan and identify issues with corrective actions.
Expected in Current
MBA: Supply Chain Management
University of North Texas - Denton, TX
Expected in December 2009
Bachelor of Arts: Telecommunications
Michigan State University - East Lansing, MI
Expected in May 2006
Master's: Business Administration
Western Michigan University - Kalamazoo, MI

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School Attended

  • University of North Texas
  • Michigan State University
  • Western Michigan University

Job Titles Held:

  • Production Supervisor
  • Production Planner and Supervisor
  • Midwest Replenishment Coordinator
  • Production Supervisor
  • Production Planner
  • Fabrication Manager


  • MBA
  • Bachelor of Arts
  • Master's

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