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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced Production Supervisor adept at keeping operations moving smoothly and efficiently. Comfortable meeting demanding manufacturing targets. Brings three years of progressive leadership experience in production environments.

Skills
  • Production Target Management
  • Documentation and Reporting
  • Staff Supervision
  • Problem-Solving
  • Inventory Assessment
  • Continuous Improvement
  • Coordinating Daily Operations
  • Work Planning and Prioritization
  • Performance Monitoring
  • Shift Scheduling
  • Quality Control
  • Workflow Optimization
  • Project Management
  • Print Production
  • Records Administration
  • Inventory Coordination
  • Assigning Work
  • Equipment Troubleshooting
  • Customer Service
  • Equipment Maintenance
  • Conflict Resolution
  • Computer Skills
  • Flexible Schedule
  • Active Listening
  • Supply Requisition
  • Work Order Analysis
  • Equipment Operation
  • Inventory Management Software
  • Purchasing and Procurement
  • Hiring and Training
  • MS Office
  • Production Planning
  • Materials Inspection
Education and Training
University of Houston Houston, TX Expected in 05/2018 Bachelor of Science : Business Administration And Management - GPA :
San Jacinto College District Pasadena, TX, Expected in 05/2015 Associate of Science : Business Administration And Management - GPA :
Clear Brook High School Friendswood, TX Expected in 06/2012 High School Diploma : - GPA :
Experience
Kohler - Production Supervisor
Saukville, WI, 02/2020 - Current
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Coordinated production requirements with material handling and staffing functions.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Established and updated production schedules to meet changing demands.
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Reviewed job specifications to properly set up machines.
  • Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
Fort Transfer - Manager
Lawrenceville, GA, 01/2015 - 10/2018
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Created training modules and documentation to train staff.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Recruited and hired qualified candidates to fill open positions.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained adequate staffing to meet objectives within budget.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
Regal Cinemas Corporation - Server
Southampton, NY, 01/2014 - 01/2016
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Informed customers of daily specials and signature menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.
  • Responded to ad hoc cleaning duties at end of shift.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Stocked service areas with supplies during slow periods.
  • Presented menus and answered questions regarding items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Set up tables in between patrons to reduce wait times.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Prepared checks, itemizing total meal costs and taxes.

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Resume Overview

School Attended

  • University of Houston
  • San Jacinto College District
  • Clear Brook High School

Job Titles Held:

  • Production Supervisor
  • Manager
  • Server

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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