Experienced Production Supervisor adept at keeping operations moving smoothly and efficiently. Comfortable meeting demanding manufacturing targets. Brings three years of progressive leadership experience in production environments.
Skills
Production Target Management
Documentation and Reporting
Staff Supervision
Problem-Solving
Inventory Assessment
Continuous Improvement
Coordinating Daily Operations
Work Planning and Prioritization
Performance Monitoring
Shift Scheduling
Quality Control
Workflow Optimization
Project Management
Print Production
Records Administration
Inventory Coordination
Assigning Work
Equipment Troubleshooting
Customer Service
Equipment Maintenance
Conflict Resolution
Computer Skills
Flexible Schedule
Active Listening
Supply Requisition
Work Order Analysis
Equipment Operation
Inventory Management Software
Purchasing and Procurement
Hiring and Training
MS Office
Production Planning
Materials Inspection
Education and Training
University of HoustonHouston, TXExpected in 05/2018 – –Bachelor of Science:Business Administration And Management - GPA:
San Jacinto College DistrictPasadena, TX, Expected in 05/2015 – –Associate of Science:Business Administration And Management - GPA:
Clear Brook High SchoolFriendswood, TXExpected in 06/2012 – –High School Diploma: - GPA:
Experience
Kohler - Production Supervisor Saukville, WI, 02/2020 - Current
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Supported safety programs to reduce and eliminate employee injuries.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Monitored staff training and output to meet compliance, productivity and revenue goals.
Conducted performance reviews to identify and rectify areas for skill improvement.
Recommended and implemented measures to improve production methods and quality of products.
Coordinated production requirements with material handling and staffing functions.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Reviewed individual employee performance to correct issues and enhance productivity.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Provided input for performance reviews and identified areas for additional improvement.
Established and updated production schedules to meet changing demands.
Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
Developed and implemented significant process improvements to enhance department quality and throughput.
Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Reviewed job specifications to properly set up machines.
Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
Fort Transfer - Manager Lawrenceville, GA, 01/2015 - 10/2018
Enforced customer service standards and resolved customer problems to uphold quality service.
Created training modules and documentation to train staff.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Conducted quality, timely performance feedback and performance appraisals.
Recruited and hired qualified candidates to fill open positions.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Maintained adequate staffing to meet objectives within budget.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Trained employees on additional job positions to maintain coverage of roles.
Entered time and attendance logs in preparation for payroll.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Minimized staff turnover through appropriate selection, orientation and training.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Monitored staff performance and addressed issues.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Assigned tasks to associates to fit skill levels and maximize team performance.
Regal Cinemas Corporation - Server Southampton, NY, 01/2014 - 01/2016
Cleaned tables and chairs to prepare dining area for next customers.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Greeted customers, answered questions and recommended specials to increase profits.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Addressed complaints to kitchen staff and served replacement items.
Operated POS terminals to input orders, split bills and calculate totals.
Provided exceptional service to high volume of daily customers.
Trained new employees on restaurant procedures and plating techniques.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Informed customers of daily specials and signature menu items.
Served food and beverages to patrons and confirmed complete orders.
Explained menu items, describing ingredients and cooking methods upon request.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Filled condiments and napkin containers during slack periods.
Responded to ad hoc cleaning duties at end of shift.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Stocked service areas with supplies during slow periods.
Presented menus and answered questions regarding items.
Brought wine selections to tables with appropriate glasses and poured for customers.
Set up tables in between patrons to reduce wait times.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Garnished dishes and beverages to serve visually appealing menu items.
Prepared checks, itemizing total meal costs and taxes.
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