Production Operator Resume Example
Assistant Manager engaging with an upbeat personality who has the ability to recruit, train and coach new employees to successfully promote company brand and growth objectives. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. I'm driven to maintain service standards by supporting staff in effective handling of service issues and customer communications. Sharp individual with team player attitude and well-honed responsibility. Known for successfully cleaning the equipment and managing tasks and cleaning duties. Enthusiastic assistant manager with one summer of experience supervising staff in slow and busy settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. I am a proficient assistant manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in keeping my work place clean, helping everyone who needs it and lots of customer service. I am very hardworking, offering 3+ years supporting machine work, restaurant and coffee shops. Very successful in working long hours in challenging environments, and completing tasks such as moving supplies, organizing products, keeping guests happy and packaging shipments. I have an excellent history of working well with other team members and pitching in to help achieve team goals.
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- Operated large machinery to carry out production tasks.
- Packaged finished masks and prepared packages for accurate shipping.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Inspected final products for defects and flaws using proper QA procedures.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
- Loaded supplies into machines by hand or by hoist.
- Managed inventory control and entered results into data system.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Operated cash register for cash, check and credit card transactions
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked prices for customers and processed items sold by scanning barcodes
- Reviewed weekly sales circulars and monitored price changes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Used cash registers and POS systems to request and record customer orders and compute bills
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Assisted customers by answering questions and fulfilling requests
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Monitored employee performance and developed improvement plans
- Submitted reports to senior management to aid in business decision-making and planning
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Trained team members in successful strategies to meet operational and sales targets
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Applied customer feedback to develop process improvements and support long-term business needs
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Kept register accurate through correct billing, payment processing and cash management practices
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Restocked salad bar and buffet for lunch and dinner service
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables, working efficiently to keep dining room and work areas clean
- Graduated in Top Third of my class.
- Graduated with 3.65 GPA.
- Taking all online classes.
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Resume Overview
School Attended
- Aberdeen Central High School
- Western Governors University
Job Titles Held:
- Production Operator
- Cashier /Starbucks Barista
- Assistant Manager
- Server / Table Busser
Degrees
- Bachelor of Science : Elementary Education
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