LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Skilled Machine Attendant adept at operating all machinery, juggling multiple tasks and working under pressure, performing side work and completing preventative maintenance. Diligent and reliable team player with 6 years of related experience and the desire to make a positive impact in a long-term position.

Skills
  • Physical labor
  • Material quality inspection
  • Crane operations
  • Equipment maintenance
  • Assembly line production
  • Material handling expert
  • Extremely quick learner
  • Interpersonal skills
  • Exceptional organizational skills
  • Production procedures
Work History
03/2014 to 11/2016
Production Operator Tri Rinse Inc. Eldora, IA,
  • Prepared machines for daily usage by calibrating and performing preventative maintenance.
  • Kept work areas clean and neat.
  • Calibrated machines to keep them running at peak performance.
  • Organized work to meet demanding production goals.
  • Coordinated procedures for facility and equipment maintenance or modification, including the repair of machines.
  • Monitored product standards and quality-control programs.
  • Ensured that all health and safety guidelines were followed.
  • Responsible for achieving production requirements.
  • Performed preventative maintenance to maintain optimal productivity.
  • Monitored machine operation and diagnosed malfunctions.
  • Maintained necessary level of communications between shifts.
  • Made sure that products were produced on time and are of good quality.
  • Maintained quality assurance and customer satisfaction objectives.
  • Set up and verified the functionality of safety equipment.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Configured any human and material resources needed.
  • Responsible for the selection and maintenance of equipment.
  • Read and followed standard operating procedures.
11/2007 to 04/2013
Machine Operator Milacron Pitman, NJ,
  • Assisted machine operators with finished pieces.
  • Prepared and maintained production reports and personnel records.
  • Responsible for achieving production requirements.
  • Planned, scheduled and delegated daily work.
  • Calibrated machines to keep them running at peak performance.
  • Monitored product standards and quality-control programs.
  • Ensured that all health and safety guidelines were followed.
  • Set up and verified the functionality of safety equipment.
  • Kept work areas clean and neat.
  • Read and followed standard operating procedures.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Configured any human and material resources needed.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Maintained necessary level of communications between shifts.
  • Organized work to meet demanding production goals.
  • Responsible for the selection and maintenance of equipment.
  • Made sure that products were produced on time and are of good quality.

Monitored machine operation and diagnosed malfunctions.

11/2006 to 10/2007
Customer Service Associate Chewy Boston, MA,
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Responded resourcefully to customer requests and concerns.
  • Adhered to all company policies procedures and safety standards.
  • Delivered exceptional customer service through acknowledgement, communication and commitment to quality.
  • Executed multiple projects efficiently, including baking bread and operate cash drawer.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution.
  • Operated a POS system
  • Replenished supplies, bags and other materials at each cash wrap.
  • Worked night and weekend shifts during holiday season
  • Processed cash and credit payments rapidly and accurately.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Participated in physical inventory
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Asked open-ended questions to assess customer needs.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Operated a cash register for cash, check and credit card transactions
  • Cleaned and organized the store, including the checkout desk and displays.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Recommended alternative items if product was out of stock.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Learned, referenced and applied product knowledge information.
  • Trained new sales associates.
  • Verified that all customers received receipts for their purchases.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Politely assisted customers in person and via telephone.
  • Developed reputation as an efficient service provider with high levels of accuracy.
Education
Expected in
GED:
Waterford High School - Waterford, CA
GPA:

Currently working on GED

Certifications

Manufacturing and Production Development

~ General Sheet Metal Worker

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Resume Overview

School Attended

  • Waterford High School

Job Titles Held:

  • Production Operator
  • Machine Operator
  • Customer Service Associate

Degrees

  • GED

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