Accomplished manager with extensive experience in front-of-house and back house operations. Proven ability to cut cost and decrease stuff turnover. I am organized with 11 years of experience. Knowledge of recruiting new staff, handling customer complaints and creating and implementing marketing and promotional campaigns. I am highly motivated and driven to be successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members. I have exceptional inventory management, loss prevention and vendor negotiation performance.
Designed sales and service strategies to improve revenue and retention.
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