Production Engineering Administrator resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Accomplished manager with extensive experience in front-of-house and back house operations. Proven ability to cut cost and decrease stuff turnover. I am organized with 11 years of experience. Knowledge of recruiting new staff, handling customer complaints and creating and implementing marketing and promotional campaigns. I am highly motivated and driven to be successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members. I have exceptional inventory management, loss prevention and vendor negotiation performance.

  • Excel (10+ years)
  • Word (10+ years)
  • Powerpoint (10+ years)
  • Inventory
  • Inventory Management
  • Microsoft Word
  • Operations
  • Payroll
  • Scheduling
  • Team Building
  • Training
  • Retail sales
  • Production Support
  • Application Support
  • Kronos (2 years)
  • Budget
  • Inventory
  • Inventory Management
  • Kronos
  • Team Building
  • Excel
  • Powerpoint
  • Word
  • Microsoft Word
  • Payroll
  • Project planning
  • Purchasing
  • Retail sales
  • Scheduling
03/2018 to 06/2019 Production Engineering Administrator Magna International Inc. | Bowling Green, OH,
  • Project planning and working with vendors on purchasing the equipment necessary to accomplish our project on a very strict timeline.
  • Managed the budget for all projects.
  • Managed contractor management procedures that were in place.
09/2017 to 03/2018 Human Resources Generalist Radisson Hotel Group | Bothell, WA,
  • Manpower reports, facilitating plant function, day to day operations.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Implemented new systems to optimize HR management and structure.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Provided employee relations training to management, covering engagement, documentation and performance evaluation.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Wrote ISO 9000-level HR instructions for employee in and out processing.
  • Performed quantitative analysis and analyzed job classifications, duties and compensation.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
  • Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
  • Partnered with leadership team to facilitate strategic planning.
  • Built financial model for new HR business unit.
  • Created and modified job descriptions within all departments.
09/2016 to 08/2017 General Manager Radisson Hotel Group | Seattle, WA,
  • Encouraged, trained and disciplined employees to maximize performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Consistently complied with company policies and government regulations.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Managed scheduling for 25 employees to ensure optimal productivity.
  • Motivated and led team members to work together to achieve targets.
06/2009 to 12/2015 General Manager Colbys | City, STATE,

Designed sales and service strategies to improve revenue and retention.

  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Built organization of strong, technical and manufacturing talent to support business.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
Education and Training
Expected in 2013 Associates degree | Business Management EOCC College, , AL GPA:
Expected in 2007 High School Diploma | Enterprise High School, , GPA:
Activities and Honors
IATF internal auditor March 2018 to Present First Aid and CPR March 2019 to March 2021

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Resume Overview

School Attended

  • EOCC College
  • Enterprise High School

Job Titles Held:

  • Production Engineering Administrator
  • Human Resources Generalist
  • General Manager
  • General Manager


  • Associates degree
  • High School Diploma

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