, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Objective Efficient and structured Production Controller equipped with 5+ plus years of leadership; Expert
in Inbound/Mid-Bound production methods and troubleshooting to ensure efficiency and
productivity completing and managing fulfillment tasks and processes. Loyal, passionate &
dedicated leader aspiring to progress to leadership.
Summary Encouraging Production Controller managing and supervising 6 executives for Kohls
Distribution Center. Expertise in materials management, performance management, and
building flow.
Influential and engaging leader who can lead and build teams, train and develop
executives and employees with allocating tasks and assignments.
Experience monitoring performance to ensure KPI’s/ Production goals are met.
Results oriented professionals with the ability to strategize methods and coordinate efforts
to meet objectives and targets.
Creative thinker who can come up with unique solutions to business challenges and
problems;
Excellent organization skills, multitasking and attention to detail to prioritize workflow,
function in a fast paced, demanding environment and prevent errors.
Diligent and friendly with exceptional verbal and written communication abilities.
Skills Problem-solving capabilities
Process improvement strategies
Solutions development
Staff training and development
Workforce Management
Team Building & Mentoring
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2020 to CurrentProduction ControllerTyonek Native Corporation | Robins Air Force Base, GA,
Manage a team of 6 supervisors, 120+ associates conducting performance reviews,
delegating tasks, coaching and mentoring ensuring daily potential was achieved
Monitored production flow and troubleshot bottlenecks and other issues; collaborating with
managers to plan staffing for weekly/monthly goals
Directed day-to-day operations by spearheading implementation of short-term and long-
term strategies to achieve UPH & CPH plan and profitability goals meeting our KPIs
Planned daily operational strategies, team workflows, upon established practice standards
to improve operational performance and reduce labor costs, correcting any unsafe process
Aided senior leadership during executive decision-making process by generating daily
reports to recommend corrective actions and improvements
Knowledgeable Production Controller with comprehensive experience managing multiple
projects at once and consistently meeting all project deadlines
Achieved and surpassed production targets through effective staff management, task
allocation and materials coordination
Assist with administrative staffing including hiring, scheduling, providing training, establishing
standards, evaluating performance, counseling and appraising job results.
03/2018 to 01/2020Operations SupervisorQuality Custom Distribution | Romeoville, IL,
Supervised and managed the Receiving Department, a team of 25+ associates
Member of Corporate committees and projects such as RDC Training Champions, Vendor
Ackaging and Sephora
Drove Receiving Team to be ranked #1 in the Network in CPH for 2018 and 2019, finding
efficiency in teamwork and associate engagement
Took additional responsibilities by managing multiple departments such as Flat, EAS, RED,
Hipping
Successfully finding efficiency gain within all by ensuring all areas are flowing smoothly and
associates are following best practices to hit daily expectations
Key contributor to successful process and strategy launch of new Print & Apply machines
working alongside Project Manager & Engineers; Planning a successful process and strategy
to enhance and drive productivity immediately
Supported and point of contact of our Direct to Customer Department in the last 3 years;
setting up an effective and efficient plan to process 1million units in 2 weeks overseeing a
team of 40+ associates
Supervised and managed Pack to Light Department; Performing daily weekly coaching and
engaging with associates to drive efficiency within the department
Trained, managed and motivated employees to promote professional skill development;
identifying their strengths and mentoring to improve their weaknesses.
08/2016 to 02/2018Operations SupervisorQuality Custom Distribution | Franklin Park, IL,
Appointed to oversee daily activity and processes of Receiving and Vendor Compliance
Epartments
Making sure freight is unloaded within SLA (Service Level of Agreement) guarantee vendor
freight properly processed and transferred items are received
Point of contact and leader of approximately 12 associates non peak, during peak season
managing 50+ associates
Monitoring employee performance to confirm individual productivity requirements are
being met to achieve department UPH
Coach and evaluate under-performing associates on how to improve performance; teach
best practices and methods to improve efficiency and maintain accuracy standards to
ensure inventory integrity
Effective scheduling strategy to achieve production plan and timely processing of
merchandise, anticipating requirements to ensure UPH/CPH are met
Executive representation of Vendor Compliance; meeting with Network and Corporate
members to effectively train and execute new strategies to maximize associates knowledge
(Successfully exceeding budget 13/15 months)
Assumed additional roles and responsibilities as Sorter and Order Consolidation Supervisor on
multiple shifts
Making decision strategically and maintaining effective communication to ensure
productivity, morale and performance of associates.
08/2015 to 07/2016Department LeadKroger | Eugene, OR,
Thrived alongside shift Supervisor in overseeing and managing day to day department
operations productivity and activity of 50+ associates
Performed all management duties in the absence of supervisor
Trained, skilled and qualified new and existing associates on processes and procedures
Observed and monitored behavior to offer performance feedback for improvement
In charge of the daily coordination of the department
Devised and implemented strategies to maximize and drive success to meet targets,
attended to associate questions and concerns, resolved errors and discrepancies
Promptly assigned and communicate daily plans and outbound goals during executive
meetings.
Education and Training
Expected in 06/2024Bachelor of Arts | Business AdministrationCALIFORNIA STATE UNIVERSITY of SAN BERNARDINO, San Bernardino, CAGPA:
Expected in 06/2016Operations Management Certificate: Business Management | , , GPA:
Expected in 06/2016International Business Certificate: Business Management | RIVERSIDE COMMUNITY COLLEGE, Riverside Community College, Riverside, CAGPA:
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School Attended
CALIFORNIA STATE UNIVERSITY of SAN BERNARDINO
RIVERSIDE COMMUNITY COLLEGE, Riverside Community College
Job Titles Held:
Production Controller
Operations Supervisor
Operations Supervisor
Department Lead
Degrees
Bachelor of Arts
Operations Management Certificate: Business Management
International Business Certificate: Business Management
