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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Efficient worker that is familiar with local, state and federal tax law. Expertise includes developing individualized client strategies and reviewing financial statements. Proficient in Microsoft Word.

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Skills
  • Attention to detail
  • Cash register
  • Cashier
  • Excellent communication
  • Oral
  • Credit
  • Clients
  • Client
  • Data entry
  • ERP
  • Forms
  • Inventory
  • Materials
  • Meetings
  • Microsoft Excel
  • Excel
  • Office
  • Tax reporting
  • PowerPoint presentations
  • Power Point
  • Word
  • Microsoft Word
  • Office Manager
  • Phlebotomy
  • Policies
  • Presentations
  • Producing
  • Safety
  • Scanning
  • Scanner
  • Spreadsheets
  • Supervisor
  • Tax
  • Written
  • Microsoft Power Point
  • QuickBooks proficiency
Education
JES Health Services Montgomery, AL, Expected in 04/2019 Phlebotomy Certification : Phlebotomy Technician - GPA :

Responsible for drawing blood, explaining procedures and helping patients or donors recover from the process include performing and interpreting tests on blood samples, updating patient or donor records, sterilizing equipment and preparing stains.

Highland Home High School Highland Home, AL Expected in 05/2008 Diploma : Advanced, N/A - GPA :
Troy University Troy, AL Expected in : General Education-Psychology - GPA : Some College Coursework Completed
Work History
Comoto - Production Assistant/Specialist
Lewisville, TX, 06/2010 - Current
  • Trained and mentored new team members in policies and procedures.
  • Helped to maintain files and handle administrative requirements.
  • Resolved customer issues with knowledgeable service and utmost professionalism.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Optima Tax Relief - Cashier
Chandler, AZ, United States 05/2009 - 06/2010
  • I am responsible for dealing with employee issues as they relate to employee work hours and coverage.
  • I am experienced in the creation of spreadsheets utilizing the Microsoft Excel program.
  • I am experienced in data entry using the ERP system.
  • I prepare presentations in Microsoft Power Point.
  • I am well versed in the use of various computer programs to include Microsoft Excel, Power Point, Office Manager and Word.
  • I prepare daily, weekly, and monthly reports indicating employees hours used, shortages and overages.
  • I file and organized company correspondence.
  • I am responsible for maintaining inventory counts for office supplies and reorder as necessary.
  • I have knowledge of a wide range of materials and have safely stored materials without wasted space.
  • Timekeeper for over 200 employees, time and attendance reports.
  • Any discrepancies require that I perform an audit of the attendance records as necessary.
  • Responsible for making labor cost projections for employee hours, utilizing the hours allocated by management.
  • Responsible for tracking inventory count for all processed company equipment parts.
  • I attend staff meetings to record and transcribe meeting minutes.
  • Responsible for interpreting company policy and procedures to ensure employee safety and company policies are met, as well as abiding by OSHA standards.
  • I have maintained an excellent safety record in my work area.
  • I estimate number of man hours necessary for each employee to make a line items.
  • I have experience in leading workers as a regular assignment.
  • I have organized material equipment and met deadlines.
  • I have trained co-workers on how to produce PowerPoint presentations and run reports from excel.
  • I am willing to work with other individuals and learn new skills.
  • Supervisor: Tammy Green (XXX-537-5000), Hours per week: 30.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Tax Central - Tax Preparer
City, STATE, 12/2009 - 04/2010
  • As a tax preparer I was required to demonstrate excellent communication skills when dealing with clients.
  • Schedule client appointments in accordance with daily schedules within the office.
  • Coordinate client's tax records by reviewing, assembling and producing valid tax forms.
  • I Perform data entry duties to input valid and accurate information into the Federal and State E-file tax system.
  • Responsible for maintaining a secure and confidential environment within the office for sensitive private documents received from clients.
  • Responsible for issuing tax refunds to clients as required.
  • I order and maintain an inventory of all necessary office supplies.
  • In this job I utilized several computer software programs to include Microsoft Word program, Microsoft Excel, Office Manager.
  • This job was seasonal, and company is no longer open in Luverne, AL.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Facilitated communication between clients and tax authorities.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
  • Prepared US, multistate and international tax returns for business clients.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
  • Offered clients recommendations to reduce tax liabilities.

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Resume Overview

School Attended

  • JES Health Services
  • Highland Home High School
  • Troy University

Job Titles Held:

  • Production Assistant/Specialist
  • Cashier
  • Tax Preparer

Degrees

  • Phlebotomy Certification
  • Diploma

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