production assistant resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Veteran of the United States Marine Corps who is dedicated to service and passionate about helping others. Received recognition for various expeditions with 3 combat tours to the Middle East as well as experience in duty stations around the world including Iwakuni, Japan. Qualifications include certificates for Contracting Officer Representative given by the Marine Corps Institute, ServSafe qualifications by the National Restaurant Association and held the title of Quality Assurance Evaluator for the last 4 years of my service in the Marine Corps. Assigned the Uniformed Victims Advocate and the Suicide Prevention and Awareness Instructor while stationed at Camp Pendleton, California, I successfully resolved conflict utilizing situational assessments, effective communication and in turn conflict resolution. Proficient in Microsoft Office programs with excellent typing skills including an average of 72 words per minute. Clerical professional and administratively proficient who can research, interpret and apply programs specific to company or individual needs. Yellow Belt Lean Six Sigma Certified with superior written and verbal communication skills. recognition for outstanding leadership, judgement, initiative and managerial experience. Exceptional and effective team player who strives for great rapport with co-workers and employees. Compassionate leader with many years of experience in high stress and vulnerable settings. Versed in managing multiple cases with great attention to detail and knowledge of resources available. Can maintain a calm and composed demeanor in stressful situations and offer networks for solution.
Skills
Proficient in Microsoft Word, WordPerfect, Excel and Power Point.
Able to apply operating procedures in an expeditious manner
Clerically and administratively proficient
Expertise in multitasking and prioritizing
Yellow Belt Lean Six Sigma Certified
Superior written and verbal communication skills
Outstanding leadership, judgement, initiative and managerial skills
Responsible for supporting Outside Sales staff to quickly assess customers' needs and recommend appropriate solutions based upon the knowledge of the products and the customers specific needs.
Assisted customers with parts as well as interact extensively with them to clarify needs, research and recommend parts and provide quotes and process the orders.
Processed telephone orders by quoting products, arranged pricing, delivery specifications and payment terms. Offered substitute products where appropriate.
Supported Outside Sales personnel by processing priority transactions.
Cultivated and strengthened customer relationships to drive revenue growth in addition to taking orders and building rapport with customers across the United States.
Gathered marketing information regarding customers, competitors and pricing as well as implement sales strategies set forth by senior management.
Established and maintained customer relationships, communications with customers and coworkers to provide technical details.
Assisted in locating special parts or products for customers using available resources.
Processed customer orders, returns, credits, cash and credit card transactions.
Provided follow-ups for customers quotes and lost sales.
Communicated daily with the Sales Department in regard to customer needs and inquiries.
Assisted in special projects as required by the Area Sales Director/Vice President of Sales.
Participated in training opportunities out of state to enhance and maintain personal and product knowledge.
Production Assistant, 05/2013 - 10/2014 Lafarge – Paulding, OH,
Provided administrative support for operations within the Instrumentation and Electric Department supervisory personnel.
Primary duties included and were not limited to; Processing information for a variety of records and documents such as timesheets and invoices to ensure accurate reporting and payment.
Collected and compiled data for various reports and records using computer software such as H2S data, Workflow and Microsoft Office.
Communicated with employees, vendors and landowners using verbal, written and electronic means.
Coordinated department meetings and networking events with the immediate and surrounding communities.
Implemented recycling programs to contribute and give back to the community.
Effective acted as the Reconciliation Representative for purchasing card for the Carrizo Springs and surrounding field office locations.
Food Service Quality Assurance Health and Safety Inspector, 10/2010 - 05/2013 Melaleuca – Rexburg, ID,
1000 lb tiering forklift license,
Performed food & occupational safety inspections at 5 major locations within the Continental United States and overseas installations.
Researched, interpret, and apply all company and governmental regulations,instructions and procedures to ensure continued development of food and employee safety programs.
Possess ability to manage extremely flexible daily work activities at multiple geographical locations while increasing efficiency in a changing environment by setting priorities and appropriate planning.
Conduct and develop training programs for management and front line employees on Hazard Analysis Critical Control Point and occupational workplace safety better practices.
Provided monthly summary reports to managers in order to improve their efficiency and develop a corrective action plan to their facilities.
Investigated, reviewed and followed up on all incidents and accident reports on employees and updated the management on their condition.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Used specialized tools to take precise measurements of various aspects of samples.
Documented nonconformities immediately and recommended techniques for prompt resolution.
UVA/Suicide Awareness and Prevention Instructor, 08/2009 - 05/2013 United States Marine Corps – City, STATE,
Fostered resilience, emphasizing that all Marines need to be Weapons Ready- ready for any mission, in combat, training, or non-deployment environments.
Provided Non-Commissioned Officers (NCO's) with an increased understanding of suicide, including it's causes and impact.
Reduced the stigma of being in distress and asking for help
Guided Marines assisting with troubled Service Members such as recognizing warning signs and encouraging those who are troubled to seek help.
Ensured Marines were aware of and have access to available resources to help Service Members become mentally healthy and resilient as possible.
Determined all service members understand their responsibilities and know when and where to take proper action.
Effectively produced all data and statistics to Marines under my instruction to ensure visually clear understandings of warning signs and cries for help.
Provided assistance and resources in stressful situations involving suicide and assault.
Offered aid and relief to Service Members in distress 24 hours a day without hesitation.
Maintained compassion and understanding of individuals seeking intervention and/or assistance.
Food Service Specialist, 08/2004 - 11/2010 United States Marine Corps – City, STATE,
Multi-unit manager with Food Inspectors and evaluated operations and Marines performance in all facets of food service duties.
Trained at a minimum of 25 and up to 250 employees at a time on proper hygiene, sanitation, safety, use of regulations, and inspection requirements.
Performed sanitation inspections on over 5 major facilities each month.
Inspected meat, poultry, fresh produce, canned goods and cured/smoked products to ensure compliance with all Federal laws.
Classified deficiencies, evaluated abnormalities, and determined disposition of over 5 million dollars worth of subsistence each month.
Recorded contractual deficiencies, initiated recommendations for corrective actions, and trained facility personnel.
Researched, interpreted, and applied all governmental regulations, instructions, and procedures concerning food issues and requirements.
Published quarterly, monthly and weekly reports to Headquarters Marine Corps of all pertinent data for corporate level review.
Developed, coordinated and implemented; recall procedures, inspection schedules, and inspection programs for 5 major government facilities in the U.S and Internationally.
Cross-trained Food Service Specialists in other positions to support team and mission critical needs.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Education and Training
Associate of Arts: Business Management, Expected in - Central Texas College - Killeen, TX GPA: Status -
Bachelor of Arts: Hospitality Management (Food Service, Expected in - American Military University - Charles Town, WV GPA: Status - Contracting Officer Representative
Quality Assurance Evaluator Certification by the Department of: , Expected in 01/2006 - Marine Corps - Fort Lee, VA GPA: Status -
ServSafe Certification: , Expected in 01/2011 - - , GPA: Status -
National Restaurant Association -
Lean Six Sigma Certification: , Expected in 01/2013 - - , GPA: Status -
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Resume Overview
School Attended
Central Texas College
American Military University
Marine Corps
Job Titles Held:
Inside Sales Representative
Production Assistant
Food Service Quality Assurance Health and Safety Inspector
UVA/Suicide Awareness and Prevention Instructor
Food Service Specialist
Degrees
Associate of Arts
Bachelor of Arts
Quality Assurance Evaluator Certification by the Department of
ServSafe Certification
National Restaurant Association -
Lean Six Sigma Certification