Product Specialist Floor Salesman resume example with 19+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Insightful Product Specialist committed to delivering exceptional customer service and helping customers select best choices. Consistently remains in compliance with company guidelines. Reliable, punctual and works cooperatively as part of team.
Skills
Interpersonal Skills
Attention to Detail
Resolving Problems and Incidents
Issue and Resolution Tracking
Organizational Skills
Collaborative Team Player
Customer Service Support
Customer Service
Problem Solving
Friendly and Patient
Supply Management
Vendor Relations
Highly Professional
Experience
09/2021 to CurrentProduct Specialist/Floor SalesmanRdo Equipment Co. | Breckenridge, MN,
Learned about product's technical specifications and accurately explained specifications to customers and work team.
Demonstrated all products functionality accurately and completely.
Provided coaching and mentorship to several junior team members and added ideas to increase productivity.
quadrupled business in one week by effectively managing new product and program introduction.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Maintained a positive energy at all times.
01/2021 to 09/2022Product Specialist Six Flags, Inc. | Bowie, MD,
Learned about product's technical specifications and accurately explained specifications to customers and work team.
Expanded knowledge of full product line.
Collected customers' contact information for follow-up purposes.
Demonstrated all products functionality accurately and completely.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
02/2006 to 11/2020Entertainment Technician Gohealth, Inc. | TX, State,
Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
Upheld strict safety standards when using ladders, tools, electrical devices, and other equipment to protect team members, customers, and structures from harm.
Utilized hand and power tools, resistance meters, and oscilloscopes to locate circuit and component faults.
Followed design plan to set up equipment and materials.
Reviewed site plans prior to installations to confirm adequate space and structures for optimal system configuration according to specifications.
Installed, serviced, and repaired electronic equipment or instruments.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
03/2002 to 02/2005Sales RepresentativeMetro / Lake Ivanhoe Wine And Cigars | City, STATE,
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Created and implemented store displays, promoting sales and growth.
Developed key customer relationships to increase sales.
Created successful strategies to develop and expand customer sales.
Operated cash register, collected payments, and provided accurate change.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Answered customer questions, shared product knowledge and researched pricing and availability.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Helped customers find specific products, answered questions and offered product advice.
Stayed up to date on company products and services to support sales objectives.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Suggested products and services to match customers' stated needs and preferences.
Listened to customers to understand needs and refer to optimal services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Greeted incoming customers and provided expert sales and service to drive revenue.
Education and Training
Expected in 04/1999Associate of Applied Science | Film And Video DesignFull Sail University, Winter Park, FLGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.