To obtain a position in a progressive human resources environment that will utilize my proven attributes in
customer relations, business and education to benefit the organization
Microsoft Office: Word, Excel, PowerPoint
Product Specialist August 2015 to CurrentHIGHLIGHTS Bloomingdales － Tysons Corner, VA
Supervised and trained 12 employees educating each about product knowledge and effective marketing strategies · Maintained outstanding sales and guest service performance to required standards · Executed company merchandise directives consistently with floor-sets, window directives, and Point of Sale updates.
Assistant Manager July 2008 to January 2012Malak Jewelry － Tysons Corner, VA
Performed client follow-up, designed to ensure client satisfaction and gain repeat business · Accounted for daily sales activities, inventory control, writing appraisals and personnel scheduling for 6 employees · Managed personnel affairs for entire staff from recruitment to, interviewing, training, disciplinary action, payroll, and annual reviews.
Store Manager May 2008 to March 2015Cache Inc － Tysons Corner, VA
Trained & coached 10 -15 staff members and equipped sales associates to provide a "Best-In-Mall" shopping experience · Surpassed sales goals by approximately 20 % throughout 4 year period, by ensuring that all staff were knowledgeable · about new products and services · Cultivated open door policy and communication with staff and clients through use of company tools and resources · Managed payroll, accounts payable and receivable and reduced shrink by utilizing strict oversight and efficient customer service strategies.
Bachelor of Science Degree : Business AdministrationBusiness Administration
BBAUniversity of the HolyLebanon
Human Resource Management CertificateFCPS Adult and Community Education － Fairfax, VA
Fluent in English, Arabic and French
accounts payable and receivable, Accounts Receivable, Arabic, Budget Management, client, clients, Customer Service, Fluent in English, French, Hiring, Human Resource Management, human resource, human relations, inventory control, leadership, marketing strategies, marketing, Marketing Communication, Excel, Microsoft Office, PowerPoint, window, Word, Payroll, personnel, processes, Recruitment, retail, Retail Management, Sales, scheduling, Staff Development, Supervision