Automotive Sales Professional, driven to exceed sales goals by building long-term relationships with customers. Creates a positive shopping experience through high-quality customer care and continuously high CSI scores. Team-oriented associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Mazda Master Certified 2007 - 2012
Annual recertification on the vehicles Mazda has on the market and the new models released. Maintain a 85% or higher Customer Satisfaction Index with Mazda Manufacturer surveys.
Hyundai Platinum Level Certified 2006 - Present
Yearly training on every vehicle that is in the line up as well as staying in the 90% or higher CSI scoring system.
Ford Master Certified 2006 - Present
Staying focused with progressive performance targets that focus on training, sales and customer satisfaction scores.
SYNC Specialist Certified Level 2 2006 - Present
Remaining up to date on the newest technology for the Microsoft based system in the Ford vehicles for the dealership. Training fellow salespeople on how to use and operate the SYNC system to it's fullest potential; as well as being able to pass everything onto their customers.
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