LiveCareer-Resume

product specialist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as an individual and a unit, with a specialization in sales and communication. Passionate about plant-based medicine and holistic wellness. Persuasive and eloquent with vast experience relating to others. Proven track record of thinking quickly to answer questions in high-pressure situations.

Work Experience
02/2021 to Current
Product Specialist Verisk Analytics Bangor, ME,
  • Researched product's technical specifications and accurately communicated information.
  • Created database of all inventory to keep track of products in stock for sales and reorder purposes.
  • Followed up with clients to verify optimal customer satisfaction, both in the presence of issues and in their absence.
  • Retained existing clients and developed new accounts by extending high quality and efficient support service.
  • Upsold products and services to increase company revenue by over $100,000 a month in gross sales.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Worked alongside our in-house design team to create unique labels catered to the clients' desired brand vision.
  • Logged information into Quickbooks and Pipedrive to keep track of clients and prospects, as well as creating estimates and invoices for orders.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Traveled between manufacturing facilities to ensure smooth and timely production of products.
08/2020 to 05/2021
Delivery Driver Milio's Sandwiches Middleton, WI,
  • Completed rush deliveries on tight timetables to satisfy customer needs by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded car and properly secured items to prevent damage for deliveries.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Maintained high quality customer service and fulfilled special requests to ensure customer satisfaction.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
03/2018 to 03/2019
Skate Guard Solar 4 America Ice San Jose San Jose, CA,
  • Promoted safety of visitors and mitigated liability risks by monitoring rink, enforcing safety policies.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities.
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Maintained superior customer service skills when relaying rink policies and procedures to customers.
  • Assisted in shutdown of skating rink including cleaning facility and managing set up for next day.
  • Initiated distribution, collection, and upkeep of rented skates.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Delivered information to visitors, including details of interest, rules, policies and promotional events.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
06/2017 to 08/2017
Camp Counselor Upstate Cerebral Palsy Oneida, NY,
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Communicated with parents about campers' activities and addressed concerns and suggestions.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Implemented recreational activities such as team sports to promote campers' physical health and encourage teamwork skills development.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Resolved conflicts that arose between campers by diffusing potentially heated situations like arguments and physical altercations.
Skills
  • Fast Learner
  • Effective Communicator
  • Active Listener
  • Problem Solver/Conflict Resolution
  • Highly Adaptable
  • Natural Leader
  • Patient
  • Hard Worker
  • Organized
  • Detail Oriented
  • Time Management
  • Customer Service
  • Team Player
  • Extensive Cannabis/Hemp Knowledge
  • Fluent Spanish Speaker
  • Certified SolidWorks Associate
  • Certified in Microsoft Word
  • Proficient in Microsoft Excel & PowerPoint
Education
Expected in 05/2019 to to
High School Diploma:
Nova High School - Davie, FL,
GPA:

4.3 Graduating GPA

Expected in 12/2023 to to
Associate of Arts: Botany
Broward College - Fort Lauderdale, FL
GPA:

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Resume Overview

School Attended

  • Nova High School
  • Broward College

Job Titles Held:

  • Product Specialist
  • Delivery Driver
  • Skate Guard
  • Camp Counselor

Degrees

  • High School Diploma
  • Associate of Arts

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