Product Specialist Resume Example
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PRODUCT SPECIALIST
Professional Summary
Competent Product Specialist with more than [Number] years of experience working in customer service. Skilled in demonstrations, data collection and [Type] program. Proficient in brand positioning strategies and sales team building.
Accomplishments
- Supervised team of 25 staff members.
- Awarded “Employee of the Klymit Roadshow” in 2020.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
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Work History
11/2017 - CurrentProduct Specialist | Paycom Software, Inc. - Richmond , VA
- Worked closely with client staff and venue/store staff to ensure a successful demonstration.
- Engage with customers to create an increase of consumer awareness of the brand Represents and increases consumer awareness of the brand, product or service by providing product information, product sampling and distributing premiums to the target market.
- Maintain and review all inventory, including follow-up on all shortages and maintain minimum inventory for cost reductions.
- Reported, monitored and reviewed inventory adjustments and changes to the client.
- Continually expanded knowledge of Screwball Whiskey product line.
- Assisted with demonstrations for alcoholic beverages to showcase.
- Researched product's technical specifications and accurately communicated information.
- Trained and provided coaching to 10 junior team members.
- Attended trainings and workshops to learn about new products and then shared this information with customers.
- Identified appropriate marketing channels and target customers for campaigns.
- Tracked key metrics and developed spreadsheets and data models.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
- Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns.
- Monitored the daily Consumers data and made adjustments to marketing campaigns, resulting in 64% increase in sales.
06/2017 - CurrentPromotional Model | Coptic Orphans - Merrifield , VA
- Worked at trade shows, customer locations or on marketing shoots.
- Working closely with Team lead event managers and client managers to ensure territory quota performance Represents and increases consumer awareness of the brand, product or service by providing product information, product sampling and distributing premiums to the target market.
- Development of a sales strategy and perform in-store assisted sales to drive sell-through performance.
- Clients consist of Facebook, Google, Gatorade, U.S Air Force, IMDb, Tik Tok, and etc.
- Engaged customers with friendly demeanor and extensive product knowledge.
- Poured samples and demonstrated various features.
- Promoted and set up sales using communication and marketing abilities.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Snapped professional quality photographs to use on social media channels for promotional campaigns.
- Set up and broke down promotional booths and tents, talked to potential customers and [Action] for successful promotional events.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Communicated product value, quality and style to educate and entice potential customers.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Resolved [Type] problems, improved operations and provided exceptional client support.
08/2014 - 05/2018Communications Director | University Of California - City , STATE
- Assisted Project Managers with the planning, implementation, and completion of assigned projects.
- Prepared project performance reports, weekly project progression updates, and recording meeting minutes.
- Developed and implemented short- and long-term communications strategies.
- Managed team's Facebook, Twitter, Instagram and LinkedIn social media platforms to promote the team for recruitment and foster public engagement.
- Managed communications with external stakeholders, internal stakeholders, and team members across entire incident lifecycle.
- Acted as point of contact for inbound stakeholder related calls.
- Performed budgeting duties, including assisting in budget prep, expenditure review and budget administration.
- Represented team at multiple public events and conference meetings.
- Partnered with Project Manager to ascertain hiring needs and subsequently provide candidate recommendations.
Education
University of CaliforniaBachelor's Degree: Biological Sciences
Certifications
- First Aid/CPR Certified
- Lab Safety Certified
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Resume Overview
School Attended
- University of California
Job Titles Held:
- Product Specialist
- Promotional Model
- Communications Director
Degrees
- Bachelor's Degree : Biological Sciences
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