Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Perfect attendance record
Dedicated team player
Excellent time management
Cheerful and energetic
Exceptional customer service
Excellent communication skills
PRODUCT DEMONSTRATOR February 2012MK MARKETING - SANTA ROSA, CA
Extremely reliable, deeply self motivated, strong positive attitude and great personality.
Uncommon ability to comfortably approach strangers and start sales based conversation.
Strong wiliness to work long term.
Exceptional ability to stand and walk for several hours at a time without a break, and ability to lift 50 pounds on a repeat basis.
Possess exclusive access to reliable transportation.
Strong knowledge of sales and marketing.
Excellent use of the English Language.
Exceptional knowledge of producing, sharing, and delivering information and entertainment which may be through written, spoken, or visual media.
Strong ability to express ideas clearly when speaking or writing
Uncommon ability to persuade others to approach things differently.
In-depth ability to identify problems and review information; analyze options and apply solutions.
Remarkable ability managing the time of self.
Deep ability to understand spoken information by listening and asking questions.
CAREGIVER December 2012 to December 2015DAHMLERS' - NEVADA CITY, CA
Demonstrated activities such as bathing and dressing to train clients in daily self-care practices.
Conversed with clients to reinforce positive behaviors and to promote social interaction.
Prepared, served meals and ate with clients to act as role model.
Observed and documented clients' behaviors, speech production, feeding patterns and toilet training, to facilitate assessment and development of treatment goals.
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER February 2005 to February 2010S.A.G.R.I - AUBURN, CA
Aided executive in staff capacity by coordinating office services.
Computed and recorded charges, refunds, by cost of bed days per client.
Wrote excel programs for counties that did not have their own billing system for residential treatment.
Verified details of business transactions, such as funds received and disbursed, and totaled accounts, using calculator and computer.
Interviewed clients to compile information on financial status and make determinations regarding eligibility for free services, reduced fees, and deferred payments.
Analyzed and performed simple office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing and the requisition of supplies.
Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of records.
Reviewed clerical and personnel records to ensure completeness, accuracy and timeliness.
Analyzed recordkeeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to reports included time-and-attendance records, terminations, new hires, transfers, budget expenditures and statistical records of performance data.
Revise established procedures.
C.N.A. December 2002 to December 2004FOOTHILL OAKS CARE CENTER - AUBURN, CA
Performed duties in care of patients in nursing home under direction of nursing and medical staff.
Answered signal lights, bells and intercom system to determine patients' needs.
Turned and repositioned bedfast patients to prevent bedsores.
Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed.
LEAD SALES ASSOC February 1999 to December 2001RADIO SHACK PORTLAND OR M.I.T - AUBURN, CA
Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store.
Stocked shelves, counters, and tables with merchandise.
Set up advertising displays and arranged merchandise on counters and tables to promote sales.
Supervised eight employees, scheduled work hours, resolved conflicts.
Kept record of sales, prepared inventory of stock, and ordered merchandise.
Removed and recorded amount of cash in register at end of shift.
AA BEHAVIORAL SCIENCE : 2012SIERRA COLLEGES.R.J.C. SANTA ROSA AA ACCOUNTING NOT COMPLETE
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Companies Worked For:
FOOTHILL OAKS CARE CENTER
RADIO SHACK PORTLAND OR M.I.T
Job Titles Held:
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
LEAD SALES ASSOC
AA BEHAVIORAL SCIENCE : 2012
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