LiveCareer-Resume

processor resume example with 2+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Objective

Looking to obtain a position that allows me to further my knowledge and become a valuable asset to the company and department.

Professional Highlights

Microsoft Word, Excel, PowerPoint

Microsoft Navision

ADP/Payroll

Akritiv

10 key

  • Invoice processing
  • Accounts receivable
  • Accounts Payable
  • Invoice coding familiarity
  • Purchase Order
Experience
02/2014 to 06/2015 Processor American Seafoods Crew | Seattle, WA,

Accounts Receivable

  • Receive all field tickets from Ops Manager(s), review for accuracy and signatures
  • Input into NAV system to create Sales Invoice, review for accuracy
  • Print Sales invoices and distribute for customer signature and approval
  • Create credit memos, obtain signature and approval
  • Verify approvals, create batch for Accountants to post
  • Complete month end entry ensuring that all AR has been entered for current month
  • Work with Accountants to ensure accurate accruals are posted on time
  • Work with Managers on all aging AR

Payroll

  • Manually input hours into ADP system for 200+ hourly employees across multiple states
  • Research all time card/time clock errors prior to payroll deadline
  • Create summary reports/approval status reports for payroll department
  • Obtain manager approvals on payroll hours prior to submitting to payroll department
  • Receive biweekly hard checks, distribute to correct employees
  • Keep track of per diem hours, submit per diem reports to payroll department

Purchase Orders

  • Create Po’s for multiple service lines upon request of Buyers
  • Obtain manager approval of PO, notify Buyers of PO#
  • Receive goods based on invoice/packing slip
  • Kwiktag and scan PO’s to internal drive
  • Review line items that have not been received and determine action to be taken
  • Research aging open POs
  • Create month end accruals for accounting staff
  • Manage/Update PO matrix for approvals levels

Accounts Payable

  • Create invoice batches and forward to corporate for posting
  • Create new vendor set up’s and obtain approvals and forward to Corporate
  • 3-way matching
  • Researched and resolved billing and invoice problems.Akritiv/EDI
  • Assign disputed and incorrect invoices to correct processor
  • Run daily EDI reports and submit to all processors and managers for SI’s that were not correctly scanned to EDI

File/Assisting

  • File all JE’s, PO’s and new vendor set ups for accounting staff
  • Assist Accounting staff and Operations when needed
  • Admin Assistant duties such as greeting people, order office supplies, signing for packages, answering phone
2013 to 02/2014 TECHNICAL ADVISOR - APPLECARE Mcdonald's | Iowa City, IA,
  • Provide inbound technical support for Apple products in the Asia-Pacific Region.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Maintained composure and patience in face of difficult customer situations.
  • Support customers with online billing and account issues regarding apple accounts.
  • Referred difficult issues to tier 2 management while maintaining positive rapport with customer.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Displayed empathy with all customer interactions.
  • Informed customers about issue resolution progress.
  • Troubleshoot with customers having hardware and software issues.
  • Handled a large volume of phone calls.
  • Researched, documented and escalated cases to higher levels of support according to internal procedures.
  • Identified opportunities to upsell protection plans
  • Reset passwords for Apple ID accounts.
2013 to 06/2013 CREW TRAINER MCDONALDS | City, STATE,
  • Trained crew members
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Quickly and efficiently processed payments and made accurate change.
  • Responded appropriately to guest concerns.
  • Promptly reported complaints to a member of the management team.
  • Served fresh, hot food in a timely manner.
  • Served orders to customers at window and counter
  • Help management restock supplies daily
EDUC
Expected in 2013 Diploma | Frederick High School, Longmont, CO GPA:

Coursework in Entrepreneurship and Beginning Accounting

Expected in 2013 Certificate | Dental Assisting Career Development Center, Longmont, CO GPA:

Certificate - Beginning Dental Assisting

Certificate - Infection Control

Skills

Accounts Payable

Accounts Receivable

Data entry

Payroll

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Resume Overview

School Attended

  • Frederick High School
  • Career Development Center

Job Titles Held:

  • Processor
  • TECHNICAL ADVISOR - APPLECARE
  • CREW TRAINER

Degrees

  • Diploma
  • Certificate

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