Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Talent Processor proficient in documentation, data entry and file management. Adept at working quickly and accurately in fast-paced, high-volume work environments. Meticulous Processor able to use a methodical and organized approach to maintain accuracy. Bringing several years of experience in customer service.
Skills
Advanced retouching
Project design
Recordkeeping proficiency
Document control
Supply ordering
Data entry background
Experience
Processor, 05/2019 to 02/2020 Quest Diagnostics Incorporated – Boston, MA,
Reviewed incoming documents for accuracy and noted problems.
Filed paperwork according to standard operating procedures and entered data.
Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
Supported special projects upon request from the department manager.
Maintained agent contacts database using Salesforce and Constant Contact.
Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
Organized and maintained systems to track leads coming from social media, website and other funnels.
Coordinated sales listings through each stage and tracked completion for broker.
Located potential listings and set up meetings to capitalize on opportunities.
Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
Attended meetings and took meticulous notes to disseminate to all participants.
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Drove customer feedback to deliver information to management for corrective action.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Improved office efficiency, managing client correspondence, record tracking and data communications.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Created agendas, meeting notes and other documents to enhance collaborative process.
Handled all incoming calls and directed callers to appropriate department or employee.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Conducted research using various media sources to obtain relevant data for staff requirements.
Worked professionally to handle all client, vendor and public guest requirements.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Claire's Tree Service & General Contracting, 07/2005 to 09/2018 Goodwin House – Alexandria, Falls Church,
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Received and screened high volume of internal and external communications.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Answered phone calls daily and pleasantly welcomed visitors to office.
Filed and retrieved records to support business needs and boost team productivity.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Routed agreements, contracts and invoices through signature process.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Posted open positions on company and social media websites.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Tracked office stock and maintained inventory in neat and organized fashion.
Collected payments, issued receipts and updated accounts to reflect new balances.
Monitored calendars and scheduled appointments based on availability and established load limits.
Maintained business records by updating customer information.
Cashier, 02/2004 to 05/2005 Handy Mart – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Increased sales by suggesting specific purchases to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues with cash registers, card scanners and printers.
Inspected items for damage and obtained replacements for customers.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Received payments for products and services and issued receipts.
Promoted specific item options to drive sales and achieve add-on purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Welcomed customers, offering assistance to help find necessary store items.
Monitored sales events, added new merchandise and rang up purchases.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Helped customers find specific products, answered questions and offered product advice.
House Cleaner/Owner/Operator, 07/1992 to 11/2004 Old Fashion House Cleaning – City, STATE,
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Checked and changed linens and washed and dried dishes to maintain orderly homes.
Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
Used digital timekeeping system to document hours worked each day.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Interacted pleasantly with clients and guests when performing daily duties.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Requested maintenance orders to fix non-working equipment and address room damage.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Directed hiring and training of new department managers to drive organizational improvements.
Set pricing structures according to market analytics and emerging trends.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Supervised performance of 4 workers with goals of improving productivity, efficiency and cost savings.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Identified client business and operational needs and introduced services to provide solutions.
Education and Training
GED: , Expected in 06/1990 Warren High School - Front Royal, VA, GPA:
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