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Processor Resume Example

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PROCESSOR
Summary

Talent Processor proficient in documentation, data entry and file management. Adept at working quickly and accurately in fast-paced, high-volume work environments. Meticulous Processor able to use a methodical and organized approach to maintain accuracy. Bringing several years of experience in customer service.

Skills
  • Advanced retouching
  • Project design
  • Recordkeeping proficiency
  • Document control
  • Supply ordering
  • Data entry background
Experience
Processor|Sue Fincham/ Relator - Front Royal, VA|05/2019 - 02/2020
  • Reviewed incoming documents for accuracy and noted problems.
  • Filed paperwork according to standard operating procedures and entered data.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
  • Supported special projects upon request from the department manager.
  • Maintained agent contacts database using Salesforce and Constant Contact.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
  • Organized and maintained systems to track leads coming from social media, website and other funnels.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Drove customer feedback to deliver information to management for corrective action.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Sorted incoming mail and disseminated all correspondence to applicable departments.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Worked professionally to handle all client, vendor and public guest requirements.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Fincham's Tree Service & General Contracting|Jeff Fincham/Owner - Front Royal, VA|07/2005 - 09/2018
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Received and screened high volume of internal and external communications.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Answered phone calls daily and pleasantly welcomed visitors to office.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Routed agreements, contracts and invoices through signature process.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Posted open positions on company and social media websites.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Maintained business records by updating customer information.
Cashier|Handy Mart - Front Royal, VA|02/2004 - 05/2005
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales by suggesting specific purchases to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for products and services and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answered questions and offered product advice.
House Cleaner/Owner/Operator|Old Fashion House Cleaning - Front Royal, VA|07/1992 - 11/2004
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Used digital timekeeping system to document hours worked each day.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Set pricing structures according to market analytics and emerging trends.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Supervised performance of 4 workers with goals of improving productivity, efficiency and cost savings.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Identified client business and operational needs and introduced services to provide solutions.
Education and Training
Warren High School |Front Royal, VA|06/1990GED
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Resume Overview

Companies Worked For:

  • Sue Fincham/ Relator
  • Jeff Fincham/Owner
  • Handy Mart
  • Old Fashion House Cleaning

School Attended

  • Warren High School

Job Titles Held:

  • Processor
  • Fincham's Tree Service & General Contracting
  • Cashier
  • House Cleaner/Owner/Operator

Degrees

  • GED

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