Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Quality-driven and motivated professional familiar with operations, quality standards and safety hazards. Steps easily into any production position and work hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.

Skills
  • Team building
  • Quality assurance standards
  • Strong work ethic
  • Customer service
  • Special events planning
  • Critical thinking
  • Proficient in Microsoft Office
  • Supply ordJessicag
Experience
Processor, 03/2021 to Current
Quest Diagnostics IncorporatedFayetteville, GA,
  • Operates equipment, pumps and valves as required to efficiently and accurately maintain a required production schedule.
  • Completes all required daily documentation and reporting for equipment, supplies, and products
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Organized and maintained sanitary standards.
  • Adhered to strict safety and QA standards.
  • Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products.
  • Closely monitored equipment functionality and kept detailed records of issues.
  • Inspected raw materials and mixing tools daily and reported issues or problems to supervisors, managers and other personnel.
  • Safely transferred materials weighing over 2,000 pounds between job sites.
  • Ensures compliance to quality, food safety, 5S, OSHA and HACCP support programs; assures conformity to all company, customer and government standards by all in work area.
  • Pitched in to help in additional areas during peak work periods or employee absences.
Banquet Manager, 08/2019 to 11/2020
Golden Entertainment, Inc.Flintstone, MD,
  • Work in tandem with all departments to ensure all event details are executed per event contracts and events run on time. Communicated issues proactively.
  • Oversee and manage all aspects of special events including serving as a liaison for all service staff including bartenders, vendors, guests, clients and museum event coordinators
  • Gathered customer desires and worked with catJessicag team in implementing specifications.
  • Managed 50 servers and event staff members to effectively foster team-oriented environment.
  • Reconciled daily transactions, balanced cash registers and deposited bar earnings.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained all staff on event policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Managed inventory and reordered products as needed.
  • Adhered to all food safety and sanitation protocols.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
  • Interacted with kitchen staff to plan food and beverage logistics.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
Front of House Supervisor, 03/2017 to 08/2019
Troon Golf, L.L.C.Tallahassee, FL,
  • Assigned work tasks and activities, prepared schedules and managed staffing.
  • Upheld operating procedures and safety standards to maximize guest satisfaction.
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.
  • Managed day-to-day café, catJessicag and event operations with focus on quality and meeting customer expectations.
  • Reconciled daily sales each shift, counting member drawers to analyze discrepancies and prepared deposits.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Increased sales in café thru merchandising and product rotation.
  • Maintained all OSHA and ServSafe standards.
  • Prepared end-of-month financial reports.
CatJessicag Supervisor, 08/2014 to 02/2017
AbmIndianapolis, IN,
  • Monitored staff members at all catJessicag events and functions, providing in-depth instructions ahead of time.
  • Directed food delivery and presentation to maintain catJessicag operations.
  • Maintained records to orchestrate event details, customer requests and billing information.
  • Executed scheduling, logistics and follow-ups with event staff.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Assessed event success and identified improvement areas through client feedback.
Supervisor of Concessions, 06/2011 to 08/2014
Meadowlands RacetrackCity, STATE,
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Managed finances by maintaining concessions records for sales, expenses and labor hours.
  • Oversaw 5 concession stands and 3 bars, including cooking food, cleaning equipment and balancing daily receipts.
  • Boosted team performance by improving training and sales strategies.
  • Supervised team of 100 employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Handled over $9,000 worth of cash and card transactions daily with accuracy and efficiency.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Education and Training
: Business Administration And Management, Expected in
Suffolk County Community College - Selden, NY
GPA:

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Resume Overview

School Attended

  • Suffolk County Community College

Job Titles Held:

  • Processor
  • Banquet Manager
  • Front of House Supervisor
  • CatJessicag Supervisor
  • Supervisor of Concessions

Degrees

  • Some College (No Degree)

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