Quality-driven and motivated professional familiar with operations, quality standards and safety hazards. Steps easily into any production position and work hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.
Skills
Team building
Quality assurance standards
Strong work ethic
Customer service
Special events planning
Critical thinking
Proficient in Microsoft Office
Supply ordJessicag
Experience
Processor, 03/2021 to Current Quest Diagnostics Incorporated – Fayetteville, GA,
Operates equipment, pumps and valves as required to efficiently and accurately maintain a required production schedule.
Completes all required daily documentation and reporting for equipment, supplies, and products
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Organized and maintained sanitary standards.
Adhered to strict safety and QA standards.
Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products.
Closely monitored equipment functionality and kept detailed records of issues.
Inspected raw materials and mixing tools daily and reported issues or problems to supervisors, managers and other personnel.
Safely transferred materials weighing over 2,000 pounds between job sites.
Ensures compliance to quality, food safety, 5S, OSHA and HACCP support programs; assures conformity to all company, customer and government standards by all in work area.
Pitched in to help in additional areas during peak work periods or employee absences.
Banquet Manager, 08/2019 to 11/2020 Golden Entertainment, Inc. – Flintstone, MD,
Work in tandem with all departments to ensure all event details are executed per event contracts and events run on time. Communicated issues proactively.
Oversee and manage all aspects of special events including serving as a liaison for all service staff including bartenders, vendors, guests, clients and museum event coordinators
Gathered customer desires and worked with catJessicag team in implementing specifications.
Managed 50 servers and event staff members to effectively foster team-oriented environment.
Reconciled daily transactions, balanced cash registers and deposited bar earnings.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Trained all staff on event policies and procedures, guest service techniques and communication skills to ensure positive experience.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Managed inventory and reordered products as needed.
Adhered to all food safety and sanitation protocols.
Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Interacted with kitchen staff to plan food and beverage logistics.
Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
Front of House Supervisor, 03/2017 to 08/2019 Troon Golf, L.L.C. – Tallahassee, FL,
Assigned work tasks and activities, prepared schedules and managed staffing.
Upheld operating procedures and safety standards to maximize guest satisfaction.
Improved customer service by setting expectations and coaching employees on proper service etiquette.
Managed day-to-day café, catJessicag and event operations with focus on quality and meeting customer expectations.
Reconciled daily sales each shift, counting member drawers to analyze discrepancies and prepared deposits.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Increased sales in café thru merchandising and product rotation.
Maintained all OSHA and ServSafe standards.
Prepared end-of-month financial reports.
CatJessicag Supervisor, 08/2014 to 02/2017 Abm – Indianapolis, IN,
Monitored staff members at all catJessicag events and functions, providing in-depth instructions ahead of time.
Directed food delivery and presentation to maintain catJessicag operations.
Maintained records to orchestrate event details, customer requests and billing information.
Executed scheduling, logistics and follow-ups with event staff.
Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Assessed event success and identified improvement areas through client feedback.
Supervisor of Concessions, 06/2011 to 08/2014 Meadowlands Racetrack – City, STATE,
Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
Managed finances by maintaining concessions records for sales, expenses and labor hours.
Oversaw 5 concession stands and 3 bars, including cooking food, cleaning equipment and balancing daily receipts.
Boosted team performance by improving training and sales strategies.
Supervised team of 100 employees, maintaining positive and productive atmosphere to enhance employee experience.
Handled over $9,000 worth of cash and card transactions daily with accuracy and efficiency.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Resolved problems or concerns to satisfaction of involved parties.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Education and Training
: Business Administration And Management, Expected in Suffolk County Community College - Selden, NY GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
