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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hard working and self-motivated individual with a strong attention to detail seeking to work in the IT field. Passionate about Information Technology and looking forward to gain as much knowledge as possible. Graduating from Lincoln Technical Institute with a Computer and Network Support Technician Certificate, Willing to accept new challenges and put my skills to the test to show my employer the best of what I can offer.

Skills
  • Active Listening
  • Attention to Detail
  • Communication
  • Easily Adaptable
  • Friendly, Positive Attitude
  • Leadership
  • Teamwork
  • Time Management
  • Troubleshooting
  • Organized
  • Problem Solving
  • Warehouse Operations
Education and Training
Expected in
High School Diploma:
Eastside High School - Paterson, NJ 07501,
GPA:
Expected in 08/2021
Computer & Network Support Technician Certificate: Information Technology
Lincoln Technical Institute - Paramus, NJ 07652,
GPA:
  • A+ Preparation - Windows, MacOS & Linux | Troubleshoot Printers | Disk Partitioning | File Systems | Configuring Basic Network Connections | Troubleshoot Network Connections | Hardware & Software | Troubleshoot Display Device Issues | HDD, SSD & Raid | Basic Security Practices to Secure a Workstation | Securing Mobile Devices.
  • Network+ Preparation - Introduction to Zenmap, Spiceworks & Wireshark | Configure IPv4 & IPv6 Address | OSI Model | Modify SOHO Router | Troubleshoot DNS Issues | Configure DHCP & DNS Servers | Subnetting | Used Packet Tracer to Configure Routers and Switches | Building a Network Using Packet Tracer | Completed a Final Lab Exam Using Packet Tracer to Configure Ports, VLANS, VTP, DHCP, DNS, HTTP, Trunk Encapsulation, IP Pool, Subnet Mask & Helper Address.
  • Microsoft Windows Server - Active Directory | Creating New Users & Groups | Building an OU Structure | Installing ADUC on Windows 10 | Creating a Child Domain | Demoting a Server Domain | Created a Logon Banner and Warning Message Using GPO | Using RSOP to View Policies.
  • Cloud Computing with Remote Service - Introduction to Azure | Using OneDrive in Microsoft 365 | Restoring User's Files in OneDrive | Using PowerShell to Create Office 365 Users and Mailbox | Introduction to AWS DynamoDB & Lambda | Troubleshooting Connectivity Using EC2 Serial Console.
  • Introduction to Security - Introduction to CyberSecurity | Understanding the Different Types of Malware | Identifying Cyber Attacks | Introduction to Certificate Authority | Created a Digital ID File in Adobe Acrobat Reader | AWS Security Fundamentals.
Certifications
  • CompTIA IT Fundamentals+
  • Trailer Dock & Release - Certified to safely dock and release trailers.
Experience
05/2021 to Current
Process Assistant Whitebox Baltimore, MD,
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
  • Fully understanding workflow and daily production goals.
  • Coaching associates to work safely at all times.
07/2021 to 08/2021
Information Technology Intern Cirrus Aircraft Phoenix, AZ,

• Created Microsoft 365 Admin account within the Flight Centre Travel Group domain. Updated an excel sheet with E3 Licensed Users and did an audit log on each user for recent activity. Worked with Azure Active Directory and removed licenses from users that weren't active. Disabled users on Active Directory Domain with removed licenses.

• Setup new laptop and custom install with a USB boot file containing Windows 10 Pro. Renaming PC name and adding them to the domain corporate.libgo. Configured settings manually through Local Group Policy enabling and disabling features for new hires. Configuring BitLocker and installing Labtech to onboard users with FCUSA and ship the laptop to the new hire.

10/2020 to 05/2021
Yard Marshal Amazon.Com, Inc. Joliet, IL,
  • Keep an up to date knowledge of scheduled trailer appointments, monitor new releases and communicate with other departments.
  • Maintain the accuracy and integrity of the station trailer yard through meticulous attention to detail and daily yard audits.
  • Ability to understand and interact with Amazon warehouse management systems and utilize electronic devices to log all trailer moves in Yard Management System and maintain accurate yard inventory.
09/XXX7 to 10/2020
Delivery Driver Metcash Ltd Reservoir, MA,
  • Delivered Amazon packages with cargo van throughout Passaic, Bergen & Hudson County.
  • Complete daily route which consist of 180+ stops and up to 300+ packages.
  • Operate an electronic device for GPS and follow strict safety standards on and off the road.

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Resume Overview

School Attended

  • Eastside High School
  • Lincoln Technical Institute

Job Titles Held:

  • Process Assistant
  • Information Technology Intern
  • Yard Marshal
  • Delivery Driver

Degrees

  • High School Diploma
  • Computer & Network Support Technician Certificate

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