Process Assistant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures.

Resourceful and dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

  • Safety practices
  • Freight loading
  • Handling fragile goods
  • Sales support
  • Customer service and assistance
  • Cargo unloading
  • Shipping method determination
  • Problem resolution
  • Regulatory Compliance
  • Customer service
  • Schedule Management
  • Ease with Computers and Technology
  • Resource Coordination and Allocation
  • Supply Inventory Control
  • Multitasking and Time Management
  • Problem Solving
  • Inventory Oversight
Work History
Process Assistant, 09/2020 to 03/2022
Martin MariettaGreensboro, NC,
  • Kept Ship dock operations moving smoothly to maintain deadlines.
  • Used correct handling procedures to minimize risk of damage to items.
  • Loaded complex freight into trailers according to tight schedules.
  • Cross-trained in TDR and Learning Ambassador areas to contribute to team success.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Performed visual assessment of products to evaluate conformance with quality standards.
Driver, 05/2017 to Current
Brookdale Senior LivingMckinney, TX,
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
New Car Sales Consultant, 08/2016 to 05/2018
Penske Automotive GroupEatontown, NJ,
  • Responded to customer enquiries via telephone and email.
  • Outlined sales, warranty and service procedures.
  • Negotiated vehicle prices and secure financing for customers.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Demonstrated vehicles and features, and conduct test drives.
  • Prepared purchased vehicles and completed final delivery checks.
  • Assisted customers by answering questions and fulfilling requests.
Bus Operator, 05/2009 to 04/2017
Jaunt IncCharlottesville, VA,
  • Maintained full understanding of local roads and traffic patterns.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Performed regular bus inspections and checked all major systems, including brakes, steering and windshield wipers.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Maintained clean and neat shuttle for passenger comfort.
  • Worked different route every day based on changing passenger locations and destinations.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Provided passenger assistance including collecting fares and offering schedule and route information.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Obeyed federal, Texas state and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
Diploma: General Studies, Expected in 06/2001
Milwaukee Trade And Technical High School - Milwaukee, WI,

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Resume Overview

School Attended

  • Milwaukee Trade And Technical High School

Job Titles Held:

  • Process Assistant
  • Driver
  • New Car Sales Consultant
  • Bus Operator


  • Diploma

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