Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a process excellence leader with a proven background in Lean Manufacturing Techniques, Six Sigma, Quality and Capital Project Implementation. Dedicated to bringing organizations to the next phase of growth and development.

Bachelor of Science: Agribusiness Management, Expected in 2018
Penn State University - University Park, PA
  • Student Ambassador
  • Penn State World Campus THON Benefit Organization Treasurer
  • Recipient of G. Sherlock Trustee in Ag Sci Scholarship
  • Coursework in Supply Chain Management, Marketing, Economics, Finance, Agribusiness Management, Organizational Leadership
  • Six Sigma
  • Leadership
  • Creative Problem Solving
  • Project Management
  • Lean Manufacturing
  • Capital Planning
  • Process Flow
  • SAP
  • FMEA/Control Plans
  • SPC
  • RCFA
  • Value Stream Management
Work History
Business Analyst, 09/2020 - Current
The Southern Company Orlando, FL,
  • Business process blueprinting, need assessment, and prioritization while considering conflicting priorities
  • Determination and development of software enhancements to better optimize standardized processes
  • Rigorous backend system configuration and testing
  • Oversight of formalized training materials and programs for onsite and remote employees
  • Lean Six Sigma Yellow Belt Certification
  • Identified and developed KPI, managed virtual 'Huddle Boards' as Team Lean Leader
  • Implementation specialist for the transitioning and implementation of SAP from legacy systems including Quality Management, Warehousing, Manufacturing, Supply Chain and system setup
Process Analyst, 01/2019 - Current
Aegis Sciences Wareham, MA,
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Worked closely with software development and testing team members to design and develop robust SAP solutions to meet client requirements for functionality, scalability and performance.
  • Led SAP development initiative as Quality Management Subject Matter Expert.
  • Led meetings on blueprinting and data mapping sessions to understand business needs.
  • Analyzed and documented company processes and suggested areas for improvement.
  • Responsible for training and familiarizing large business units on SAP Quality Management and material master.
  • Implemented Process flows and process maps for Quality Management business unit to meet business needs.
  • Created material and batch class and characteristics for the Seed division on seed products including forage and turf, corn, soybean and wheat.
  • Created and maintain Quality Management master data including Inspection Plan, Inspection Types and Master Inspection Characteristics.
Process Improvement Coordinator, 06/2018 - 12/2018
Anthem, Inc. Lubbock, TX,
  • Developed and initiated projects, including managing costs, schedule and performance to ensure timely completion.
  • Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols.
  • Maintained schedules to ensure that key milestones were being met at every phase.
  • Developed custom value stream mapping to monitor production efficiency.
  • Development and Implementation of Key Process Improvements Resulting in a 31% output increase equivalent to $20M in additional salable product utilizing the same base cost.
  • Redesigned and implemented culture shift to support new standalone corporation.
  • Managed capital project portfolio ($700K).
  • Created organizational quality strategy through the implementation of FMEA and RCFA.
  • Responsible for achieving production requirements.
  • Monitored machine operation and diagnosed malfunctions.
  • Promoted adherence to quality standards by educating Operators on quality control.
  • Controlled risks associated with regulatory concerns by clarifying policies, enhancing Production guidelines and collaborating in a cross-functional manner with internal departments and external stakeholders.
  • Proposed and published metrics and KPIs to be incorporated into weekly financials and scorecards.
Senior Seed Technologist, 07/2013 - 06/2018
Dow AgroSciences (DowDuPont) City, STATE,
  • Oversaw and managed mobile shelling for regulated and stewarded seed events (AAD1).
  • Work cross-functionally with multiple departments to achieve business goals.
  • Led warehouse improvement initiatives to advance operational efficiencies that led to a 13% increase across 3400+ GMIDS valued at $75MM to achieve Class A business status.
  • Trained Dow and Kelly Contractor staff on material handling processes to reduce shipping times.
  • Creation and implementation of site-wide team building activity that was leveraged by the DAS Learning Team.
  • Implemented process changes for continuous improvement through 5S, raw materials, cycle counts and stock movements.
  • Site IIR 3.8 years without DAWC, RMT, MVA, and LOPC obtained at Pontiac Site through engagement with site leadership and peers through BBP, CHAT, and other safety initiatives.
  • Experiences on seed processing equipment such as NIR Color Sorters, Sizers, Gravity Table, and bagging systems.
  • Multi-year experiences in SAP (Material Flow/Quality), SPOT, ERIS, and other Dow support computer applications and systems.
  • Custom Laws, FDA, USDA and DAS stewardship processes followed with no reported major non-compliance events.
  • Managed 25-30 seasonal contract workers during the corn intake and shelling processes for 3 years that resulted in safely increasing throughput productivity and quality.
  • Identification of process gaps, brainstorming solutions, and implementation of solutions for Root Cause Investigations such as X12333AR, X12541SD, and XHB03RW related issues.
  • Payroll system focal point and trainer.
  • Obtained Illinois Department of Ag General Standards and Seed Treatment applicators licenses.
  • Quality Germination carry-over sampling of over 4000 samples, obtained, recorded timely, and delivered with little to no delays.
  • Successfully created over 107 Corn Parent Increases and 47 3A Experimental Hybrids in 2017 through planting, post-emergence scouting, pollination, detasseling, and seed maturation processes.
  • Continuously reach deadlines in shipping estimated 75,000 to 95,000 units of hybrid plot seed and parent seed corn within a 2 day turn around yearly with 98% accuracy in order validation and turn around to over 40 locations yearly.
  • Successful launch of Enlist commercial corn hybrid production of 6500+ units with turn around in less than 1 month from planning to outbound shipment with no errors.
  • Only technician at Pontiac, IL site to serve as an integration coach for DOW new hire and Kelly contractor employees.
  • 2017 Genetic Purity Standards met and exceeded company standards at on average of 98.8% on Rounds for all hybrids/pedigrees.
  • Highly Accurate Yield Estimates for 2017 95% 3A Experimental Hybrids and 97% for Parent vs. Bulk Yield Quantities
Lathe Specialist, 2011 - 09/2012
Caterpillar Fuel Systems City, STATE,
  • Operated heavy duty lathes, boring machines, mills, planers, shapers, and grinders.
  • Worked directly from blueprints, operational drawings, control plans, and specifications for six different fuel injector models, actuators and match assemblies.
  • Detected, reported and helped resolve production problems such as malfunctions, out-of-tolerance machining, and robotic failures in a timely manner.
  • Routinely monitored the feed and speed of machines during the machining process.
  • Managed, staged and transported approximately 13,000 parts per day for 16 separate operations including lathes, grinders, hones, borers and mills.
  • Recorded defects and coordinated issue resolutions with development team and functional leads.
  • Maintained a high standard of workmanship by using only approved data, materials, tools, and test equipment.
  • Collated components for assembly on automated and manual assembly lines.
  • Tested fuel injectors, actuators and sub-assemblies on computer-controlled test benches for functionality and quality as an Assembly Test Specialist.
  • Calibrated robotic and computerized injector simulators, identified root causes of failures and corrective actions such as repairing and rebuilding components, increasing test pass rates.
  • Collaborated with the Metallurgical Lab to resolve out-of-spec conditions, saving approximately $56,000 in materials and eliminating product loss.

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  • Penn State University

Job Titles Held:

  • Business Analyst
  • Process Analyst
  • Process Improvement Coordinator
  • Senior Seed Technologist
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  • Bachelor of Science

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