LiveCareer-Resume

prn staff resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Care Coordination
  • Compassionate and Caring
  • Procedure Room Preparation
  • Patient Examination
  • Clear Patient Communication
  • Decision Making
  • Medication Administration
  • Monitoring Vital Signs
  • Patient Condition Monitoring
  • Attention to Detail
  • Patient Care Assessment
  • Critical Thinking
  • Patient Care Oversight
  • Creative Problem Solving
  • Diet and Nutrition
  • Accurate Documentation
  • Direct Patient Care
  • Microsoft Office
  • Healthcare Program Planning
  • Treatment Plan Modification
  • Policies and Procedures
  • POS Systems
  • Written and Verbal Communication
  • Coaching and Mentoring
  • PPE Compliance
  • Team Leadership
  • Delegating Work
  • Active Listening
  • Performance Evaluation
  • Customer Service
  • Team Leadership and Supervision
  • Training Tools and Resources
  • Processing Payments
  • Employee Interviewing
  • Credit Card Payment Processing
  • Customer Account Management
  • De-escalation Techniques
  • Calm and Professional Under Pressure
  • Customer Retention Strategies
  • POS Systems and Ordering Platforms
  • Upbeat and Positive Personality
  • Issue and Complaint Resolution
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Upselling Products and Service
  • 51 wpm Typing Speed for Legal Professionalism
  • 57 wpm Typing Speed for Medical Professionalism
  • 56 wpm Typing Speed for Business Professionalism
  • Multitasking and Prioritization
  • Building Customer Trust and Loyalty
  • Transaction Processing
  • Verbal and Written Communication
  • Order and Refund Processing
  • Understanding Customer Needs
  • Problem Resolution
  • Courteous with Strong Service Mindset
  • Responding to Difficult Customers
  • Data Entry
  • Customer Relations
  • Process Optimization
  • ID Verification
  • Product Upselling
  • Employee Training
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Work Task Prioritization
  • Payment Processing
  • Honest and Dependable
  • Honest and Ethical
  • Cooperative Attitude
  • Sweeping and Mopping
  • Product Scanning
  • Call Response and Transfer
  • Problem-Solving
  • Complaint Resolution
  • Pricing and Markdowns
  • Detail-Oriented
  • Inventory Stocking
  • Reliable and Responsible
  • Product Location
  • Price Identification
  • Problem Solving
  • Cash Handling
  • Credits and Refunds
  • Customer Transactions
  • Feedback Acceptance
  • Reporting and Documentation
  • Account Invoicing
  • Coin and Currency Counting
  • Creative Thinking
  • Total Sales Reconciliation
  • Service Minded
  • Data Analysis
  • Adaptable and Flexible
  • Checkout Station Oversight
  • Return and Exchange Processing
  • Relationship Building
  • Social Perception
  • Total Payment Calculation
  • Coupon Redemption
  • Analytical Thinking
  • Till Counting
  • Basic Mathematics
  • Point of Sale Software
  • Bookkeeping Software
  • Goal Setting and Achievement
  • Ticket Sales
  • Check Cashing
Education and Training
Forsyth High School Forsyth, MO Expected in 05/2018 High School Diploma : - GPA :
Missouri Western State University Saint Joseph, MO Expected in : Special Education - GPA :
Experience
University Of Maryland - PRN Staff
Berwyn Heights, MD, 08/2020 - 11/2020
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Administered oral medications and monitored patient reactions.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
The United States Army Reserves - Private
City, STATE, 10/2019 - 02/2020
  • Safeguarded and stored classified information to maintain confidentiality.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Evaluated outlines, texts and handouts prepared by other instructors.
  • Improved inventory control accuracy.
  • Ensuring proper maintenance of rifles, handguns, and ammunition.
  • Earned a reputation for hard work and helping others.
The Track Family Fun Parks - Cashier Specialist and Customer Service Specialist
City, STATE, 03/2014 - 12/2018
  • Worked closely with front-end staff to assist customers.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Processed payments promptly for customers to exceed productivity standards.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Improved customer service wait times to mitigate complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Troubleshot shortages and overages to support quality control efforts.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Used proven techniques to de-escalate angry customers during telephone interactions.

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Resume Overview

School Attended

  • Forsyth High School
  • Missouri Western State University

Job Titles Held:

  • PRN Staff
  • Private
  • Cashier Specialist and Customer Service Specialist

Degrees

  • High School Diploma
  • Some College (No Degree)

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