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privileging coordinator resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized, resourceful coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Possesses outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional 5 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Skills
  • Patient Scheduling
  • Administrative Leadership
  • Financial Management
  • Verbal and Written Communication
  • Correspondence and Reports
  • Project Management
  • Consulting
  • File and Data Retrieval Systems
  • Database Management
  • Scheduling and Calendar Management
  • Strategic Planning
  • Medical Terminology
  • Regulatory Compliance
  • Recordkeeping
  • Relationship Building
Education and Training
Mead High School Spokane, Expected in 06/2009 ā€“ ā€“ High School Diploma : - GPA :
Glendow Academy Spokane, Expected in ā€“ ā€“ : Esthetician License - GPA :
Experience
Specialists On Call - Privileging Coordinator
Remote, VA, 09/2021 - Current
  • Coordinates the initial and reapplication processes for for all providers who are pursuing obtaining privileges at a facility.
  • Evaluates provider's credentials in order to ensure compliance with accrediting agencies such as the Joint Commission, CMA, or NCQA
  • Ensures all credentialing deadlines are met in a timely manner
  • Maintains all credentialing related databases such as Echo, SalesForce, & CAQH
  • Sustains data integrity while ensuring the accuracy of all documents
  • Creates trainings for new hires as well as supports all other functions of duties assigned by leadership

Skills

  • Excellent organizational abilities
  • Outstanding customer service skills
  • Excellent written and oral communication skills
  • Attention to detail and accuracy
  • Client service oriented (both internal and external)
  • Creative and persistent problem solver; ability to ā€œthink outside the boxā€ at times
  • Ability to interact and communicate with individuals at all levels of organization
  • Ability to multi-task and prioritize workload in a fast-paced environment
  • Strong interpersonal skills to handle sensitive situations and confidential information.
  • Ability to work under tight deadlines
  • Self-motivated and shows initiative
  • Adjusted to working fully remote successfully and efficiently (3yrs)
  • Currently studying to get my CPCS

Qualifications

  • 2 years of credentialing experience
  • Experience working directly with providers, CVO's and MSO's
  • Knowledge of Joint Commission and government regulatory requirements
  • Experience in Microsoft Word, Excel, and Outlook
  • NAMSS certified within one year of employment
Midland Care Connection - Medical Billing Specialist
Emporia, KS, 01/2021 - 09/2021
  • Responsible for charging, calculating, and collecting payments for medical procedures and services.
  • Maintained billing software
  • Receive, sort, and track incoming and outgoing payments
  • Kept accurate records of client accounts and outstanding balances
  • Updated patient medical information and ensured it was accurate
  • Prepared invoices
  • Examining patient bills for accuracy and requested any missing information
  • Investigated and appealed denied claims

Skills

  • Problem Solving Skills
  • Excellent Communication
  • Superb time management
  • Great multitasker
  • Outstanding organizational skills
  • Attention to detail
  • Conflict management skills
Siskin Children's Institute - Practice Coordinator
Chattanooga, TN, 11/2018 - 12/2020
  • Built, monitored, and adjusted daily and weekly provider schedules
  • Main point of contact and source of communication regarding provider schedule and any necessary changed requested by physicians
  • Admin for meetings and calendar management for MDS
  • Appropriately refers to healthcare programs, specialists and other multidisciplinary team members such as ambulatory care management, home visit provider, home health, pharmacist
  • Consistently and positively communicates and collaborates with colleagues, supervisor, and customers (internal and external)
  • Communicates patient and family difficulties and concerns to appropriate staff
  • Schedule new patient, follow-up and surgical center appointments using EMR scheduling software.
  • Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
  • Verify and update all insurance and HIPAA forms and information as needed.

Skills

  • Medical Terminology
  • Patient Handling
  • Billing Systems
  • Medical Office Operations
  • Strong proficiency in Power Point, Excel, & Outlook
Abila - Cash Applications Specialist
Spokane Valley, WA, 04/2015 - 11/2018
  • On an ongoing basis and in a timely manner, accurately applies cash collections to the customers account using appropriate accounting and business managements software
  • Manually review remittance from customers or clients and match the payments to the appropriate invoices to make sure the payments had been received.
  • Transfer the daily Lockbox files from bank websites to the appropriate network folders for automated payment application or rejection
  • Perform timely and accurate application of daily receipts and reconcile cash balance to general ledger account on a daily basis
  • Post ACH, wire transfers, and RDS deposits to appropriate GL accounts.

Skills

  • Accounts receivable
  • Account reconciliation
  • Account Payable
  • Accounting
  • Invoicing
  • Cash Posting
  • Data Entry
Five Guys - Waitress/Shift Leader
Parma, OH, 02/2018 - 11/2018
  • Welcoming and seating guests
  • Taking guests orders
  • Communicating orders effectively to the kitchen staff
  • Memorizing the menu and offered recommendations
  • Ensure the guest feels important and welcome
  • Maintained knowledge of all food, liquor, beer, and wine retail offered
  • Looked for ways to consolidate servies and increase table turns
  • Adhere timing standards for products and services
  • Followed all cash handling policies and procedures

Skills

  • Excellent customer service
  • Team player
  • Sell to customers needs
  • Stamina
  • Food safety permit
  • Point of sales operations
  • Dependable
  • Adaptability
Pizza Hut - Shift Lead
City, STATE, 02/2011 - 04/2015
  • Provided direct supervision of employees as well as feedback
  • Ensured everything ran smoothly and efficiently
  • Covered absences
  • Managed cash drops/drawers
  • Prepared bank deposits
  • Scheduled employee shifts/duties
  • Resolved employee issues
  • Fostered a positive working environment

Skills

  • Excellent communication and interpersonal skills
  • Leadership skills like decision making, motivation, and goal setting
  • Strong problem solving skills
  • Conflict resolution skills
  • Outstanding customer service
  • Exceptional organization and time management
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Limited
Negotiated :

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Resume Overview

School Attended

  • Mead High School
  • Glendow Academy

Job Titles Held:

  • Privileging Coordinator
  • Medical Billing Specialist
  • Practice Coordinator
  • Cash Applications Specialist
  • Waitress/Shift Leader
  • Shift Lead

Degrees

  • High School Diploma
  • Some College (No Degree)

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