LiveCareer-Resume
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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Diversity in jobs and volunteer work. Each one of my jobs didn't last that long but I gained a lot of experience in the following: handling customer complaints, being gentle and positive in the workspace, being open to direct and indirect criticism, preparing lesson plans, working under pressure and stress, working with very few materials, perfecting tasks, effective communication, professionally handling odd situations, multitasking, and reliability.

Skills
  • Building Confidence
  • Test Preparation and Test-Taking Strategies
  • Creating Customized Learning Plans
  • Building Confidence through Positive Reinforcement
  • Developing Individualized Lessons
  • Encouraging and Motivating Students
  • Inspiring Love of Learning
  • Dependable and Responsible
  • Written and Verbal Communication
  • Organization and Planning Skills
  • Problem Solving Support
  • Clear Instruction and Communication
  • Positive Role Model
  • Academic Performance Improvement
  • Building Rapport and Trust
  • Attention to Detail
  • Analytical and Critical Thinking
  • Relationship Building and Emotional Support
  • Google Drive
  • Meticulous and Organized
  • Business Operations Understanding
  • Organization and Efficiency
  • Recordkeeping and Bookkeeping
  • Office Equipment Operations
  • Customer Service-Oriented
  • Appointment Scheduling
  • Reliable and Punctual
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Multitasking and Prioritization
  • Courteous and Professional
  • Customer Complaint Resolution
  • Greeting and Seating Clients
  • Customer Service
  • Prioritization and Time Management
  • Handling Complaints
  • Payment Processing
  • Cash Handling
  • Customer Relations
  • Adaptability and Flexibility
  • Coaching and Training
  • Front of House Management
  • Team Leadership
  • Process Monitoring and Improvement
  • Critical Thinking
  • Training and Motivation
  • Health and Safety Standards
  • Health and Safety Compliance
  • Detail-Oriented
  • Customer Needs Assessment
  • Calculating Bills
Experience
01/2023 to 03/2023 Private English Tutor Western Dental | Redlands, CA,
  • Used varied instructional resources and tools to strengthen English language skills.
  • Developed and implemented activities and lessons to improve vocabulary and sentence structure.
  • Worked one-on-one with struggling students to shore up learning in specific skills and concepts.
  • Administered timed reading, writing, speaking and comprehension exams to students.
  • Graded assignments and offered constructive feedback to help students focus on areas in need of improvement.
  • Wrote custom materials for teaching concepts and material to supplement or replace standard materials to add interest, focus on specific concepts and meet learning needs of student population.
  • Evaluated test results to monitor comprehension and improve curriculum.
  • Created age and interest appropriate reading lists to expand students' vocabulary and comprehension skills.
10/2021 to 12/2021 Receptionist Hyatt Hotels Corp. | Gainesville, FL,
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Reported suspicious individuals to supervisor.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
08/2021 to 10/2021 Buffet Attendant Icon Gym | City, STATE,
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Delivered checks, collected payments and provided accurate change for guests.
  • Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
  • Assisted in maintaining cleanliness of dining area to meet health and safety standards.
  • Maintained general ingredient knowledge of buffet dishes offered .
  • Placed beverage orders for customers and answered questions about food and menu options.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Scrubbed and polished counters to remove debris and food.
  • Assembled and served meals according to specific guest requirements.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education and Training
Expected in 06/2021 to to High School Diploma | Little Village School, Sahnaya, Rif Dimashq, GPA:
Expected in to to | Business Administration Arab International University, Ghabgheb, Daraa, GPA:
Languages
English:
Full Professional
Negotiated:
Arabic:
Native/ Bilingual
Negotiated:
Korean:
Limited
Negotiated:
Accomplishments
  • Promoted from Buffet attendant to receptionist, in less than 12 months. Consistently maintained high customer satisfaction ratings.
  • Developed relationships with 25 new clients and typically exceeded sales goals by 20%.
  • Answered as many as 50 customer inquiries each day.
  • Represented executive-level management as first-point-of-contact in all communications with vendors, personnel and clients.
  • Selected to train new office personnel in policies, procedures and office management software.

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Resume Overview

School Attended

  • Little Village School
  • Arab International University

Job Titles Held:

  • Private English Tutor
  • Receptionist
  • Buffet Attendant

Degrees

  • High School Diploma
  • Some College (No Degree)

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