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Private Duty Life Skills Provider Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Competent Life Skills private duty care provider with 15 years of experience helping clients to improve lives through goal setting and action planning. Articulate and effective communicator leveraging active listening skills to build trust and rapport.

Compassionate and knowledgeable motivated to positively impact lives . Well-trained in Customer Service and always seeking ways to enhance strategies and optimize assistance. Highly organized and hardworking with strong attention to detail.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Effective Communication
  • Active Listener
  • Rapport building
  • Stress management
  • Abstract, critical thinking
  • Strong customer service
  • Technical knowledge
  • Quality Assurance Controls
  • Training and mentoring
  • Performance impro
  • Problem resolution
  • Interpersonal skills
  • Dependable
  • Leadership
  • Patience
  • Guest Services
  • Staff Management
  • Budget administration
  • Cost Reduction Strategies
  • Employee evaluations
Education
Bennett High School Buffalo, NY Expected in 07/1993 GED : - GPA :
Erie Community College Buffalo, NY Expected in Associate of Science : Dental Laboratory Technology - GPA :
Work History
Altoona Nursing & Rehabilitation Center - Private Duty Life Skills Provider
Altoona, IA, 03/2017 - 12/2019
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Improved client satisfaction by finding creative solutions to problems.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
Celebration Hotel Ltd - Assistant Dietary Manager
Asheville, NC, 01/2002 - 09/2017
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Created new dishes to develop healthier meal options for patients.
  • Helped individuals manage chronic illnesses with dietary management strategies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including scheduling and .
  • Performed full nutritional assessments.
  • Educated new employees on proper facility procedures and policies, following DePaul policies.
  • Trained, disciplined and motivated staff to give all residents and guests top-notch service.
  • Coordinated food inventory and maintained costs within budget guidelines.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Reduced food waste 65% by overseeing and planning ingredients, anticipated client and popularity of items.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Interviewed, hired, and supervised back of house staff.
  • Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
Depaul McKinley Square - Housekeeping Supervisor
City, STATE, 07/2008 - 09/2010
  • Directed team of 8 personnel in assistant living facility with 80 rooms.
  • Evaluated employee performance and developed improvement plans.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Maintained controls over expenses and inventory for optimal budget tracking.
Ms. Harrsion - Private Duty Lifeskill Care Provider
City, STATE, 06/2012 - 05/2017
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Facilitated medication management, including education and monitored for side effects in collaboration with providers.
  • Engaged with patients and families, providing emotional, psychological and spiritual support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities.
  • Assist client with thorough and accurate documentation for all money movements, deposits or withdrawals completed daily and monthly cash and checkbook balancing, including the ATM.
Accomplishments

    Several time recipient employee of the month

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Resume Strength

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Resume Overview

School Attended
  • Bennett High School
  • Erie Community College
Job Titles Held:
  • Private Duty Life Skills Provider
  • Assistant Dietary Manager
  • Housekeeping Supervisor
  • Private Duty Lifeskill Care Provider
Degrees
  • GED
  • Associate of Science

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