Reliable Administrative Assistant with over 6+ years of experience working in fast-paced, clinical environments. Amiable professional with skills in prior authorization, billing, and data management for patients, finding solutions to issues and tackling work tasks in a busy office. Diligent tracker with connecting patients and healthcare providers to vital resources. Dedicated to executing on prescribed medical funding guidelines and policies. I maintain compassionate and sympathetic relations with patients and consumers. Adept at balancing business interests with human-centric service models. Detailed Administrative Assistant committed to never letting vital requests or documents go unprocessed. I incorporate empathetic communications with professional best practices to satisfy plan members and business goals alike. Flexible and disciplined in fast-paced office settings. Expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Strong client relations skills and ability to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.
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