Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Fast-working Printing Press Operator with 10 years of experience. Adept at planning and troubleshooting machines with knowledge of offset and digital printers and quality assurance. Successful at quoting accurately and working towards deadlines. Taking pride in completing each job on time and according to company standards. Expertise in multi color print units to print designs.

  • Quality control analysis
  • Letterpress operation
  • Flexographic printers
  • Ink eradication
  • Ink and water systems expert
  • Newsprint handling
  • Press maintenance procedures comprehension
  • Paper stocks
  • Expertise in plate making
  • Skilled at printing press operation
  • Preventative maintenance
  • Superb visual acuity
  • Strong attention to detail
09/2015 to Current Printing Press Operator/Production Supervisor Carrier Enterprise | Laredo, TX,
  • Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
  • Managed paper, ink and printing supplies, placing orders to replenish inventory with [Number] vendors.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Monitored time and performance standards and reduced waste and spoilage during run mode.
  • Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation.
  • Tracked and organized warehouse inventory, accepted and stocked paper and supplies for shipments.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
  • Posted and adhered to all safety policies and regulations, including lockout/tagout, hazardous material handling and hearing and eye standards.
  • Kept records of materials used and time needed for projects.
  • Trained and assisted new printing press operators to provide printing output that satisfied customers.
  • Lubricated and maintained printing machines.
  • Reviewed orders and collected payments from clients.
  • Greeted customers, established and confirmed needs, calculated and quoted prices and processed payments and receipts.
  • Printed customized office documents such as envelopes, newsletters, business cards and programs.
  • Examined and produced specific job orders.
  • Assisted clients in customizing design and layout of business and personal documents.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
10/2012 to 08/2015 Store Manager Leasequery | Phoenix, AZ,
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw POS operations and cash management to reduce errors.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
02/2011 to 07/2013 Sales Manager Waste Management | Erie, PA,
  • Developed and implemented new sales strategies to update product lines.
  • Kept up with latest trends and recommended enhancements to enhance company product offerings.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
  • Reduced process gaps by hiring, supervising and coaching [Number] employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Provided information on company promotions and special sales to customers.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Supported all sales team members to drive growth and development.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques.
  • Maintained professional network of potential clients and business opportunities.
02/2009 to 02/2011 Commercial Parts Delivery Driver AutoZone | City, STATE,
  • Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
  • Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
  • Logged deliveries and pickups, loaded truck with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
  • Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
  • Assisted do-it-yourself customers between deliveries, including reading codes from customer's automobile and willingly and effectively installing wipers blades, batteries and light bulbs.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Recorded expenses and maintained receipts.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Pulled and reviewed daily customer tickets to successfully fulfill orders.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Lifted freight and other objects of various shapes, sizes and weights up to 75 pounds.
  • Applied defensive driving and safety techniques to prevent accidents.
Education and Training
Expected in 06/1999 High School Diploma | Debenham High School, England UK, GPA:

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School Attended

  • Debenham High School

Job Titles Held:

  • Printing Press Operator/Production Supervisor
  • Store Manager
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  • Commercial Parts Delivery Driver


  • High School Diploma

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