Skilled Technical Support Engineer with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Oracle software and UNIX and Microsoft environments.
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· Oracle Database 10g Administration Certified Associate (OCA), 2007
· Oracle Database 10g Administration Certification. 2006
· Oracle Database 10g Security Certification, 2006
· Oracle8i Parallel Server Implementation Certification, 2001
· Solaris Systems Performance Management Certification, 2000
· Oracle Support Certification of Excellence, 1998
· Professional Software Support Certification, 1998
· Oracle Masters Diploma, 1997
· Solaris 2.x System Administration Certification, 1997
· Oracle7 Performance Tuning Certification, 1997
· Oracle7 Backup and Recovery Certification,1997
· Administrator Oracle7 Certification, 1996
· Introduction to Oracle: SQL and PL/SQL Using Procedure Builder Certification, 1996
Able to obtain a security clearance if needed
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