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Principal Solution Consultant Resume Example

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PRINCIPAL SOLUTION CONSULTANT
Professional Summary
Results-oriented, Multifaceted, and highly motivated Professional Sales Consultant with 15+ years in the Information Technology industry. My background demonstrates my skills aResults-oriented, multifaceted, and highly motivated
Skills
  • COBOL, Basic, HTML, PL/SQL,
  • Applications: 11.5.10 &R12 & Fusion Oracle E-Business Suite: Interaction Center (Scripting, iSurvery, Email center, Advanced Inbound/Advanced Outbound), Marketing Suite (Marketing Online, MES, Trade Management), Sales Suite (Sales Online, Telesales) Service Suite (Teleservice, Field Service, iSupport, Enterprise Install Base, Contracts), eCommerce Suite (iStore,) ERP (Order Management, Pricing, Purchasing, BOM, Receiving, Shipping, and Inventory) BIS, Oracle Tutor, Oracle UPK, Functional Oracle workflow, ICM,ICE, and functional Discoverer Reports
  • Oracle Governance, Risk, and Compliance Suite: Advanced Controls Suite, GRC Manager, GRC Intelligence, Environmental Accounting & Reporting, and Oracle Watchlist Screening
  • PeopleSoft 8.9 & 9.1
  • JD Edwards EnterpriseOne & World
  • Software: Toad, MS Projects, Visual Basic, MS Office(Word, Excel, Power Point) , Visio Flow, Various Web development software (Dream Weaver, Adobe Go Live, Photoshop), Demo Shield, IMA "EDGE" tele-business toolkit
  • Database: Oracle, Informix, SQL Server, C-tree,
  • Op Systems: DOS, Windows2000/95/NT/XP, UNIX, XP, Linux
  • Platforms: HP9000, RS6000, NCR, NT, SUN, AS400, Linux
Work History
Oracle Corporation Principal Solution Consultant | Irvine, CA | June 2006 - Current
  • Managed and delivered heavy Pre-sales Consulting engagements concentrating on Governance, Risk, and Compliance drivers using the LogicalApps Active Governance software solution.
  • Managed and delivered Pre-sales consulting services for an "integrity health check" assessment of Segregation of Duties (SOD) and High Risk policy controls.
  • Managed and directed the GRC "X-Month" Series for SC Field Enablement for all of Oracle North America Sales.
  • Conducted detailed analysis and discoveries, managed RFPs, and engaged in product management activities (story boarding, testing, certifying product enhancements and new features for the GRC market).
  • Delivered and presented GRC specific content and controls for Oracle R12, Oracle 11i E-Business, Peoplesoft, and JDE solutions for SC field readiness training.
  • Participated in Oracle tradeshows and presented GRC solutions at ISACA meetings and external webinars for customers and partners.
  • Provided guidance and training for key partners (Big 4) on the LogicalApps Software in the GRC space.
  • Delivered multiple GRC speaking engagements for both Oracle User groups and Boutique Audit Communities (ISACA and IAA).
Downey Savings Sr. Project Manager | Irvine, CA | November 2005 - June 2006
  • Managed a core team of business analyst, technical team leads, and program/product managers from project initiation to deployment and support.
  • Analyzed and made recommendations to solve complex business processes within Downey's enterprise banking solution.
  • Managed and procured third party resources for support and project delivery.
SOA Software Special Edition Team - Oracle Practice Manager | Irvine, CA | January 2005 - November 2005
  • Managed project implementation activities from assessing, planning, execution, and to closing.
  • Delivered planning strategies in areas of cost and risk analysis.
  • Managed PMO strategies and tools for delivery practices.
  • Managed resources and cost estimates for project planning to completion.
  • Managed and delivered heavy Pre-sales Consulting engagements of Oracle eBusiness Suite to SMBs in Southern California.
  • Managed new opportunities and strategic solutions for the sales force.
  • Delivered Oracle application implementation and sales strategies to project managers, account managers, and consultants.
  • Conducted detailed analysis and discoveries, managed RFPs, and lead project management activities.
  • Interviewed and coordinated resources for delivery and sales engagements.
  • Served as CRM subject matter expert for pre-sales consulting to hands-on delivery and hands-on project management.
QLogic Corporation Business Solutions Group Principal Business Analyst | Aliso Viejo, CA | August 2003 - January 2005
  • Served as an IT advisor and advocate to Sales, Marketing, and Service Business Units IT initiatives and projects.
  • Managed a core team of business analyst, technical team leads, and project managers to support and deliver CRM and ERP projects and deliverables.
  • Developed and deployed project management processes and procedures based on PMI methodologies and practices.
  • Managed procured third party resources (onsite and offshore) for support and project delivery.
  • Managed functional and technical analysis for the implantation of Oracle 11i ERP (Order Management, Inventory, BOM, Purchasing, Shipping, and Adv.
  • Pricing) to Oracle 11i CRM (Teleservice, Install Base, Customers Online, iSupport, and eMail Center).
  • Documented process mapping, gap analysis, and functional system diagrams.
  • Managed and lead project scope, implementation, and delivery of Oracle Tutor for online and classroom training.
  • Managed high-level interface coordination with program sales management, Qlogic's contracts system, content repository management system, and 3rd party application for Datasweep (shop floor system) and Agile (Product Data Management System).
  • Conducted functional system walkthroughs, training, system and User acceptance testing, and issues resolution management.
Oracle Corporation Technical Team Lead/Sr. Sales Consultant | Costa Mesa, CA | July 1999 - July 2003
  • Delivered industry specific Oracle 11i E-Business solutions to various industry flows and requirements.
  • Developed Oracle 11i E-Business solution strategies and value propositions to strategic accounts globally utilizing Oracle 11i E-Business suite and with Infomentis / TAS sales strategy.
  • Developed and delivered field readiness training for Oracle 11i E-Business suite strategy and solution implementations.
  • Developed and presented technical product solution prototypes to address Oracle's 11i E-Business vision.
  • Served as a liaison between product development and customers for new enhancements and features for industry specific needs.
  • Researched RFP's and RFI's in providing technical information on new and future product releases.
  • Presented Oracle's 11i E-Business vision during the sales cycle, this included custom presentations tailored to the client's business and process needs.
  • Served as subject matter expert in Oracle Interaction Center and Oracle Service Modules.
  • Received "Sales Consultant Team Player Award 2002" from Oracle Service Industries Primary focused on Computer Telephony Integration, Interactive Voice Response Integration, Predictive Dialing integration, Back-end integration to Legacy Host Systems and front end solutions in the areas of: Customer Service, Sales and Marketing across various industries.
IMA, Inc Applied Technologies Group Sr. Sales Engineer | Irvine, CA | May 1996 - July 1999
  • Designed and developed client/server solution prototypes for technical presentations to prospective customers across various CRM environments worldwide which included various solution components such as CTI integration, Desktop integration, Backend Legacy integration, and Server integration.
  • Managed multiple projects with various members of the sales team throughout a lengthy (6-12 months) Sales Cycle.
  • Architected and presented technical implementation solutions strategies.
  • Analyzed and presented proof of concept / ROIs to prospective clients.
  • Scoped project assessment and researched RFP's and RFI's in providing technical information for client solutions.
  • Managed project implementations from design through project inception.
  • Developed and customized real-time applications for customer presentations.
Education
BA Psychology University of California Irvine, CA | June 1993 Psychology
Project Management Certificate Business Analyst Certificate University of California Irvine, CA | Jan 2005
MBA Global Business Pepperdine University Malibu, CA | Aug 2008 Global Business
Project Management Institute | Present Orange County Chapter
Certifications
Functional Japanese Certification: Project Management Professional and Business Analyst
Affiliations
Professional Sales Consultant with 15+ years in the Information Technology industry. Demonstrates skills and ability to have a direct impact to the bottom line. Collaborate closely with team members across various business lines relevant to IT and financial leaders to directly gather requirements and deliver needs analysis and strategies on GRC initiatives. Assists on various elements of the sales process, including crafting and responding to RFI and RFP, develop ROI analysis, support tradeshow activities and webinar presentations, and lead product demonstration and rollout for sales field enablement. Have successfully sold key enterprise wide software solutions to a multitude of industries concentrating on Oracle, PeopleSoft, JD Edwards, Fusion, CRM, Business intelligence, and GRC - SOX Compliance (Sections 302, 404, and 409).
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Resume Overview

Companies Worked For:

  • Oracle Corporation
  • Downey Savings
  • SOA Software
  • QLogic Corporation Business Solutions Group
  • IMA, Inc Applied Technologies Group

School Attended

  • University of California
  • Pepperdine University
  • Project Management Institute

Job Titles Held:

  • Principal Solution Consultant
  • Sr. Project Manager
  • Special Edition Team - Oracle Practice Manager
  • Principal Business Analyst
  • Technical Team Lead/Sr. Sales Consultant
  • Sr. Sales Engineer

Degrees

  • BA Psychology
    Project Management Certificate Business Analyst Certificate
    MBA Global Business

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