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Principal Management Advisor for Technology Resume Example

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PRINCIPAL MANAGEMENT ADVISOR FOR TECHNOLOGY
Career Overview

Results-driven Information Systems Business Process Analysis / Project Management expert with more than sixteen years of experience as an organizational change agent delivering IT business solutions. Track record of transforming organizations with sluggish performance to lean and fast-moving cultures; maximizing customer value, enhancing performance, influencing senior leader decision-making to resolve problems, cut costs, eliminate waste, and improve business results through technology innovations.


Qualifications
  • Certified, Project Management Professional (PMP)
  • Certified, ASQ Six-Sigma Black Belt (CSSBB)
  • Certified, Management & Program Analyst
  • Business Process Improvement
  • Organizational Transformation
  • IT Strategy & Solutions
  • Performance Analysis
  • Business Intelligence & Reporting
  • Business Workflow Automation
  • Technology Needs Analysis

Technical Skills
SkillsExperienceTotal YearsLast Used
Mobile web form design & development Avoka4Up-to-Date
Extended signature service design and development DocuSign3Up-to-Date
Workflow design & development Nintex, SharePoint5Up-to-Date
Data Visualization & ReportingTableau4Up-to-Date
Critical Chain/Buffer ManagementProject Management Institute15Up-to-Date
Process Capability Analysis & ModelingASQ Six-Sigma Black Belt15Up-to-Date
Accomplishments

• Spearheaded mobile data collection projects impacting over 5,000 monthly transactions, saving $5 million annually.

• Streamlined workforce management and employee scheduling; implemented systems that saved $6 million annually in overtime pay.

• Enhanced system designs by streamlining the collection, processing and handling of public feedback, collapsing 30 disparate methods

into one integrated business process and saving $4.5 million annually in reduced man-hours and increased knowledge management.

• Modernized legacy systems; implemented 75 lean process workflows to yield $9 million annually in savings.

• Facilitated planning & execution for capability analysis of human capital & systems for the US Coast Guard; united 25

capability analysis activities into one system saving $6 million annually.

• Project lead for first-of-its-kind strategic sourcing study saving $1 million annually in human capital; sold strategy to

senior leaders; project methodology adopted as an Air Force best practice.

• Developed strategy to reduce Avionics program by 130 positions; freed $6.5 million to pay for F-22 program shortfalls.

Professional Experience
Principal Management Advisor for Technology
February 2011 to Current
San Francisco Municipal Transportation Agency - San Francisco, CA

Business lead in delivering technology solutions to automate complex business processes/manual systems; ensured business and customer data was available in business intelligence reporting tools for analysis and improvements; led the SFMTA in a shift to a culture of information sharing and collaboration; business lead to replace over 500 manual business processes with agile mobile web solutions.

• Revolutionized information sharing and collaboration across 45 business units; built new SFMTA intranet portal using SharePoint.

• Delineated business needs to pinpoint new technology solutions to facilitate transparency, analysis and business intelligence reporting.

• Project lead for process automation efforts, analyzing the feasibility of and developing requirements for new systems and enhancements to existing systems based on Agency needs.

• Project lead to develop and implement electronic systems employed in Transit Management (operating divisions) and Transit Services (street operations, rail operations, station operations).

Management Analysis Consultant
January 2008 to February 2011
US Coast Guard - Alameda, CA

Consulted US Coast Guard (USCG) Pacific Area leadership in establishing the USCG's Modernization Strategy. Developed

solutions to meet strategic & operational requirements to prioritize human capital resources for essential capabilities.

Developed strategic recommendations to resolve performance gaps & reach consensus on execution strategy & techniques.

• Developed Kaplan-Norton Balanced Scorecard for Pacific Area & its subordinate units; impacted 11 missions & 15,000 personnel.

• Created Pacific Area organizational design; impacted over 300 positions & reconciled design gaps to meet organizational needs.

• Workforce management savings: procured $1.6 million in human capital resources erroneously mapped to other Coast Guard organizations.

• Persuaded leadership team to implement the first capability analysis system in Coast Guard history; progressive enterprise-wide approach.

Program Analysis & Management Consultant (Officer, Captain)
February 1999 to January 2008
US Air Force - Honolulu, HI

Supervised & led teams helping senior & mid-level management improve productivity and resource savings through the

use of performance improvement techniques. Impacted 42,000 human capital resources worth $2.1 billion across the

Pacific Air Forces and 11,000 human capital resources worth $670 million in Nevada.

• Led large-scale implementations: managed progress of 8 distinct projects; built consensus within 8-10 person cross-functional teams; resulted in $64.8 million in human capital savings from 2005-2015.

• Won leadership over to human capital reimbursement strategy; acquired $2.5 million from non-AF agencies.

• Convinced 4-star General to stop using military to perform contract work in Guam based on analysis; saved $7 million over 5 years.

• Led management study of new weapon system platform; solutions saved $6.15 million in human capital.

• Developed solution for $3.75 million staffing shortfall for aircraft maintenance; reprogrammed human capital resources assigned to less value-added activities; increased maintenance productivity 25%.

Education
Certification : Organizational TransformationPepperdine University - Malibu, CA, USA
Bachelor of Science : Physiological SciencesUniversity of Arizona - Tucson , AZ, USA
MBA : Business Administration & Organizational ChangeUniversity of Phoenix - Las Vegas, NV, USA
Certification : Management & Program AnalysisUS Graduate School - Washington, DC, USA
Certification : Operations Research & Systems Analysis US Army Logistics University - Fort Lee, VA, USA
Skills

Project Management, Process Improvement, Process Capability Analysis, IT Strategic Planning, Change Management, IT Solutions, Business Needs Analysis, Business Process Automation, Team Leadership, Windows SharePoint Services, Business Workflows, Problem Solving, System Design, Business Intelligence Reporting & Data Analysis (Tableau), Performance Measurement & Analysis


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Resume Overview

Companies Worked For:

  • San Francisco Municipal Transportation Agency
  • US Coast Guard
  • US Air Force

School Attended

  • Pepperdine University
  • University of Arizona
  • University of Phoenix
  • US Graduate School
  • US Army Logistics University

Job Titles Held:

  • Principal Management Advisor for Technology
  • Management Analysis Consultant
  • Program Analysis & Management Consultant (Officer, Captain)

Degrees

  • Certification : Organizational Transformation
    Bachelor of Science : Physiological Sciences
    MBA : Business Administration & Organizational Change
    Certification : Management & Program Analysis
    Certification : Operations Research & Systems Analysis

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