PRINCIPAL CONSULTANT Resume Example
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PRINCIPAL CONSULTANT
Accomplishments
- Sales Enablement PMO & Program Delivery Agile, SDLC/Product Innovation Organizational Culture Vendor & Risk Management Enterprise Architecture/TOGAF Executive Leadership IT Governance Technical Transformation HIGHLIGHTS - DRIVING VALUE FOR THE ORGANIZATION, CUSTOMERS AND EMPLOYEES THROUGH..
- Technology Strategy & Execution: Able to define IT vision, plans, and roadmaps at the enterprise level, prioritizing and executing with sense of urgency; define the correct solutions to exceed business objectives and build cost- effective solutions that drive business growth, value and innovation.
- Increased revenue $1.2M and CSAT 30%.
- Project Management/PMO: Developed and refined PMO/SDLC processes, including metrics tracking and analysis; enhanced quality, improving client satisfaction and reducing response times.
- Uncovered turnaround inefficiencies and aligned projects with corporate objectives such as margins and SLAs.
- Improved project delivery time 30%.
- Partnership & Alliances: Managed vendors, domestic and international staff/contractors.
- Ensured compliance with budgets, deadlines and charters/SOWs.
- Advisor to key decision makers that developed business cases for senior management e.g., rationale for effort, size of opportunity, specific action steps and financial impacts.
- Leadership & Talent Development: Above-average ability to attract, inspire and retain talent, leading with focused vision, developing short and long term strategy.
- Turned around under-performing practice and molded high- performing teams, mobilizing them to focus on quality and best practices yielding innovative results in 3 months.
Professional Summary
VP/DIRECTOR | CLIENT SERVICES | IT STRATEGIST | TURNAROUND DRIVER | BIG 4 LEADERSHIP Over 15+ years of IT leadership experience. Year-over-year success in leading multi-million dollar value driven transformational business and IT solution initiatives. Background in leading and motivating global teams of 30 to 150+. U.S. Citizen. Pioneering IT/Business Leader who leverages technology to transform business cultures, build value, drive growth and create an environment of continuous improvement. Exceeds all measurable parameters for quality, customer satisfaction and ROI by visualizing the full strategic picture. Strong driver of end-to-end business transformation with impact spanning multiple lines of business globally. Deep and broad experience within IT with a "voice of the customer" focus. BLENDING TECHNOLOGY AND MANAGEMENT EXPERTISE FOR BUSINESS SUCCESS Business/IT Strategy & Goals Portfolio/Business Optimization Cloud (SAAS/IAAS/PAAS) Global Team Leadership Staffing/Resource Management Data Center/Virtualization Global Change Management Strategy & Execution BI/Analytics/EDW Models
Skills
Work History
01/2015 to Current
PRINCIPAL CONSULTANTThe Arnold Group
- Consult with start-ups, small businesses and large enterprises in the areas of CIO services, PMO services, business solutions, new products and IT/cloud services to resolve challenges and fuel business growth.
01/2014 to 01/2015
DIRECTOR INTERIM DIRECTORBest Buy – Seattle , NH
PRACTICE LEADERSHIPFirst Republic
- Head of Products and IT accountable for Technology direction, Software/Product Management, BI/Analytics,.
- Systems/IT/Operations, PMO/Global Program Delivery and Customer Care for PTI/Energy Management division.
- Managed $19M software business, $49M PTI/ $350M Energy Management division, that delivered power business transformational products and solutions to utilities worldwide.
- Reported to GM.
- RAFAEL ALVAREZ, MBA, PMP, TOGAF 9 CERTIFIED RESUME CONTINUED PAGE 2 Collaborated with GM to define business case for $20M investment for global business expansion and digital transformation.
- Conducted detailed review of organizational design/capabilities, M&A opportunities and thorough analysis of organization's ability to execute strategy.
- Optimized product roadmaps to accelerate market introductions from 8 months to 2 months increasing license revenue $1.2M and customer satisfaction 30%.
- Captured 30% savings in projects costs in five months reengineered project plans, renegotiated contracts with new vendors, enhanced quality assurance and maintained timelines.
01/2013 to 01/2014
SENIOR CONSULTANTCare – West Lebanon , DC
- Managed strategic initiatives optimizing delivery model for $2.5B Healthcare Insurance Company.
- Program Manager on ITSM ServiceNow and AWS cloud services initiatives.
- Obtained $1M savings/cost avoidance by leveraging offshore resources for custom software development solution to meet aggressive PCRI regulatory state mandate deadlines.
01/2011 to 01/2013
VICE PRESIDENT OF TECHNOLOGYTemple University – Los Angeles , State
- CIO/CTO executive for $55M Technology Solutions and Consulting Company.
- Established and executed strategy for.
- SDLC, GTM plan with sales leadership.
- Managed $35M client solution portfolio with 60+ employees.
- Reported to CFO.
- Defined strategy for agile SDLC, to streamline client operations, improving system/IT infrastructure efficiencies, and consolidation of systems delivering $1M in savings.
- Implemented global PMO and IT governance process to ensure client alignment with priorities, resource allocation and spend, improving time-to-market cycle for implementations 30%.
- Increased end-to-end order fulfillment 40% by implementing NetSuite Order Management system that streamlined the order process and provided a more efficient warehouse and overall fulfillment operations.
01/2011 to 01/2011
CHIEF INFORMATION OFFICER VISTACO, LLC – Washington , STATE
- Delivered business services for corporate transformation, organizational alignment, and process/system refinement.
- projects.
- Reported to CEO.
- Provided transformational strategies to enable business growth and obtained $2M in client savings.
01/2007 to 01/2011
SENIOR PROJECT M ANAGERCAPITAL DISTRICT PHYSICIANS' HEALTH PLAN – PA, STATE
- Top performing Program Manager consistently sought out to take on troubled and high profile projects/programs.
- Program manager on infrastructure, process and application multi-million dollar 24 month Facets Core Claims system and Data Warehouse/BI business transformation implementation that reduced costs by 30%.
01/2006 to 01/2007
OWNER & PRINCIPALLEAFAR CONSULTING LLC – City , STATE
- Worked with executives to build a technical vision, exploring new technologies for future planning and potential implementations.
- Oversaw strategic planning, technology selection, PMO and solution delivery.
01/1996 to 01/2006
DIRECTORERNST & YOUNG, LLP – City , STATE
AMERICAS/ ASSOCIATE DIRECTOR/MANAGERAPPLICATION SERVICES
- Provided leadership for engagements, global program delivery, SDLC for custom software/products/systems, integration services, emerging technologies and IT/operations for Financial Services, Business Services and Healthcare.
- Managed utilization, P&L, supervised 6 direct reports and 150+ professionals across EMEA, APAC and Americas areas.
- Managed budget of ~$20M in project, people and technology.
01/1988 to 01/1996
Senior Programmer Analyst - ConsultantUniversal Cargo Ltd KPMG
- Manager IT, Business Development) Ernst & Young, LLP, (Leader, Applications Development),.
- Deutsche Bank Securities (Systems Development Trading).
Education
2009
MBA:
University at Albany School of Business - City, State
University at Albany School of Business - City, State
1988
Bachelor of Arts: Psychology
State University of New York - City, State
Psychology
State University of New York - City, State
Psychology
1985
Associate of Applied Science: Accounting
Orange County Community College - City, State
Accounting
Orange County Community College - City, State
Accounting
Gartner Symposium/ITxpo (2014), The Open Group TOGAF 9 Certified (2011), PMI Project Management
Professional (PMP) Certification (2007), Certified Information Systems Security Professional (CISSP) Program (2005):
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Resume Overview
School Attended
- University at Albany School of Business
- State University of New York
- Orange County Community College
Job Titles Held:
- PRINCIPAL CONSULTANT
- DIRECTOR INTERIM DIRECTOR
- PRACTICE LEADERSHIP
- SENIOR CONSULTANT
- VICE PRESIDENT OF TECHNOLOGY
- CHIEF INFORMATION OFFICER
- SENIOR PROJECT M ANAGER
- OWNER & PRINCIPAL
- DIRECTOR
- AMERICAS/ ASSOCIATE DIRECTOR/MANAGER
- Senior Programmer Analyst - Consultant
Degrees
- MBA :
Bachelor of Arts : Psychology
Associate of Applied Science : Accounting
Gartner Symposium/ITxpo (2014), The Open Group TOGAF 9 Certified (2011), PMI Project Management Professional (PMP) Certification (2007), Certified Information Systems Security Professional (CISSP) Program (2005) :
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