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President Security Operations Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Seasoned and Senior level Director knowledgeable about security and business operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

Motivated self starter with the athletic mind set to succeed bringing strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Expert in security sales and operation practices and market conditions.

Forward-thinking leader proficient in generating high-quality performance from sales force and utilizing target marketing skills to build increased revenues, growth, and desired account base while providing quality work. Talented at leveraging opportunity and implementing strategies combined with and aligning strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Accomplished Director offering 25 years of experience in combining cross-functional competencies in staff management, operations planning, customer retention and financial management. Expert in boosting revenue, quality and performance. Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with skills to develop, coach and motivate staff while interfacing with executives on all levels.

Skills
  • Operations oversight
  • Leadership training
  • Financial controls implementation
  • Capital improvement planning
  • Recruiting and hiring
  • Company guidelines
  • Contract negotiation
  • Budget control
  • Performance improvements
  • Customer retention
  • Supervision and training
  • Purchasing and planning
  • Proficient in Excel, Word, Outlook, Sales Genie, Salesforce, Silvertrac, Deputy,
  • Profit and loss accountability
  • Security Guard and Security Service Solutions
  • Script review and revision
  • Networking
  • Employee development
  • Proficient in many sales related programs
Education and Training
Community College of The Air Force Montgomery, AL Expected in 05/1987 Associate of Applied Science : Business Administration And Management - GPA :
  • Airman of the month and Airman of the year Member
  • Ranked in Top 10 Airman
  • Completed continuing education in Aeronautical Science.
  • Business Administration
  • Marketing and Sales Management

Experience
Medline Industries, Inc. - President Security Operations
Lakeland, FL, 02/2020 - Current
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with others to discuss new [Type] opportunities.
  • Achieved cost-savings by developing functional solutions to scheduling problems.
  • Delivered highly qualified officers to customer locations.
Crystal - Director of Operations
Nashville, TN, 06/2017 - 09/2019
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Enhanced production methods and improved employee motivation to maximize team productivity.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Increased customer base and market share by promoting product through diverse channels.
  • Leveraged trends in customer marketplaces to shape solutions and approaches.
  • Achieved conformity with product quality specifications by recommending corrective actions.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services.
  • Developed and supervised staff by providing orientation, training, support and direction.
  • Coordinated new business development project processes and timelines across internal Operations and Human Resources department.
  • Trained multi-level employees for security personnel and management positions.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
Twin City Security Inc. - Marketing Director
City, STATE, 03/2012 - 09/2017
  • Researched market competitors to identify potential new products and service opportunities.
  • Evaluated and enhanced content of online pages, blog posts and social media platforms.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Forecasted sales numbers and product profitability to determine ideal strategies.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Collected business requirements at all levels to set effective policies and make strategic decisions.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
  • Created and implemented in-house, revenue-generating marketing to streamline and enhance market strategies and support merchandising and advertising objectives.
  • Created and implemented traditional marketing campaigns.
  • Oversaw marketing and communications plans for customers and security company.
  • Expanded new businesses by developing effective sales, advertising and marketing campaigns.
  • Worked with customers to devise project scopes and managed ongoing milestones.
  • Developed and implemented brand strategies to drive growth in new customer development in residential and commercial segments.
  • Leveraged market knowledge and analysis of customer insight, trends and principal to facilitate new construction product sales through targeted promotions.
  • Oversaw marketing and communications plans for security guard company.

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Resume Overview

School Attended
  • Community College of The Air Force
Job Titles Held:
  • President Security Operations
  • Director of Operations
  • Marketing Director
Degrees
  • Associate of Applied Science