president owner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Over the last 25 years I have been heavily invested in corporate training and human development. I have worked within the automotive and professional sports industries, helping global organizations win big through world class training curriculums and technology systems via my education company and engineering experience. In 2016 I was part of the Chicago Cubs baseball world series championship. In 2020 I sold the education business and authored a book for high performance individuals. Now, after talking with many business owners and professionals, I hear about the challenges they face regarding employee engagement and growth. Coming out of the pandemic, everyone needs refreshingly new learning systems that provides the opportunity to not just individually succeed but to win as a team. This is my passion and along with my extensive experience in working with multicultural and diverse backgrounds, I believe that’s what makes me the perfect candidate for the Director of Training and Development for Lippert Components.


Leadership and Team Development

  • Ability to mentor team leaders, coaches and managers for professional growth and development
  • Ability to teach my team success based topics such as the science of adult learning, program design and delivery, scheduling and time management, technology in learning, defining and working within budgets, leadership, personal health and wellness and goal setting.
  • Communication skills- written, oral and auditory in English and Spanish
  • Contract negotiation expertise
  • Proficient at developing, maintaining and tracking budgets as they relate to training expenses, ROI, business unit profitabiity
  • Hiring and staffing
  • Sales and marketing skills for internal learner pipeline growth

Data Design and Analysis

  • Proficient at design and implementation of data analysis metrics for performance based learning such as Skill Transfer and Retention, Time to Proficiency, Engagement, Level Gains and Adjustment Impact to name a few.
  • Proficient at the creation of innovative performance statistical data and techniques such as the PAR test and EIM tracking

LMS Management

  • Proficient at LMS design, content development and systems integration such as Moodle, Blackbaud, Canvas, Docebo, Teachable, Thinkific, Digichalk
  • Proficient with virtual meeting and live streaming platforms such as Teams, Zoom, GoToMeeting, WhatsApp, Google Meet, WebEx meetings, etc.
  • Content development tools such as Canvas, Adobe Illustrator, Photoshop, Imovie, Remove, Audacity, Biteable, BigStockPhoto, Camtasia, YouTube, Vyond, Pages, Microsoft Word, Powerpoint, Excel and others.

Corporate Learning Models

  • Andragogy, Self-directed, Transformational, Relational, Flex, Enriched Virtual, Blended to name a few
  • Best practices development and maintenance for both online and in person progress.
  • V+1 learning model for high performance people

Instructor/Vendor Evaluations

  • Proficient at sourcing and contracting instructors and vendors based on criteria such as Cost, Timing, Effectiveness, Delivery, Scheduling, Technology Requirements, etc.
  • Proficient at evaluating instructor impact through many techniques such as surveys, observations and evaluations, framework models, value added models and learner portfolios.

Assessment and Certifications

  • Rubric development, maintenance and assessment
  • Used various evaluation models, such as the Kirkpatrick, Kaufman and Phillips ROI, to determine overall learning programs results.
  • Certification processes development for all learning objectives
  • ACTFL standards based certifications
President/Owner, 2000 - 2020
Aetna Inc. Hackensack, NJ,

HSA specializes in education programs for international players within professional baseball. Their clients include the Chicago Cubs, Arizona Diamondbacks, Atlanta Braves, Los Angeles Angels, Sand Diego Padres and Oakland A's to name a few.

  • Designed and developed high performance curriculum
  • Trained teams and teachers on curriculum, adult learning models and lesson plans for each baseball client.
  • Oversaw student learning progress and skills transfer for thousands of athletes from all over the world.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Analyzed client business needs around baseball seasons and assisted in determining appropriate learning resources and strategies.
  • Created rubrics, assessments and certifications for entire company
  • Researched, purchased and implemented LMS systems for clients and for HSA
  • Introduced complete onboarding and training programs in both live and digital formats
  • Coordinated with technical teams to develop website, create online content and build teaching platforms where needed.
Senior Consultant, 1995 - 1997
Proper Hospitality Palm Springs, CA,

When Crowe LLP purchased a Quality Certification Education program, I was called back to work for them a second time to run this business unit.

  • Led a team to develop the Quality Consulting group
  • Used clients' requirements to develop targeted solutions to certification needs
  • Taught corporate staff within approximately 75 companies how to implement ISO 9000 standards for auditing and certification
  • Worked closely with stakeholders to identify business issues.
  • Implemented needs assessment mechanisms to identify demand for products and services.
  • Coached personnel on follow-up processes, sales and consultative sales approaches.
  • Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
  • Coordinated with project managers across multiple initiatives to align documentation timelines, steering committee goals and learning metrics.
  • Recommended key updates to system software based on performance data, user feedback and integrated software enhancements.
Engineer, 1990 - 1994
United Technologies Automotive City, STATE,

Working as an engineer for this Fortune 5 company, I had many opportunities to interact and train people from all over the world.

  • Involved in 2 full car vehicle launches and many sub assembly launches
  • Read top level and sub assembly blueprints and specifications in order to design quality procedures and train operators
  • Worked with Tier One level engineers at Chrysler, Ford, Toyota and Mercedes
  • Created control plans, FMEA's, DOE's, Flowcharts, and quality auditing practices
  • Implemented ISO 9000 in 2 plants
  • Served as technical resource for operations personnel, answering queries and advising production staff.
  • Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
  • Maintained timely and accurate oral and written technical reports of engineering activities.
Education and Training
Bachelor of Science: Industrial Technology, Expected in 12/1989
Purdue University - West Lafayette, IN
Status -
Certification: Spanish, Expected in 06/1984
Universidad Del Valle De Mexico - Mexico City, Mexico,
Status -
Certification: Natural Health, Expected in
Cornell University - Ithaca, NY
Status -

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Resume Overview

School Attended

  • Purdue University
  • Universidad Del Valle De Mexico
  • Cornell University

Job Titles Held:

  • President/Owner
  • Senior Consultant
  • Engineer


  • Bachelor of Science
  • Certification
  • Certification

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