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President Owner resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-oriented, strategic-thinking President and sales professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions.

Skills
  • Industry partnership development
  • Contract Administration
  • Financial leadership
  • Revenue growth
  • Team building and leadership
  • Defining company vision
Experience
06/2013 to Current
President & Owner Mackenzie Ryan Waterbury, CT,
  • Established and oversaw strategic business actions and streamlined operations.
  • Generated and implemented business strategies to increase revenue while executing operational base development.
  • Sustained over $600K in annual sales for 6 years.
  • Spearheaded initiatives to keep business sustainable, agile and scalable during industry changes.
  • Grew sales from $ $0 to $ $1,016,638.43 and staff from 2 employees to 10 within 8 years.
  • Traveled to trade shows and client meetings to promote company brand.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
  • Determined performance goals and offered tactics for achieving milestones.
  • Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Developed and managed brand identity in new market launches.
  • Oversaw all aspects of business expansion objectives and opportunities, including new market exploration, product development and overseas production possibilities.
  • Transformed departmental operations through aggressive process overhaul and attention to quality.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
  • Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Eased internal restrictions on business operations, empowering employees to improve operations from inside out.
  • Collaborated with various departments to identify operational challenges and plan corrective actions.
  • Coordinated work across departments to keep teams on track with company goals.
01/2010 to 06/2013
Vice President of Sales Carchex Baltimore, MD,
  • Led learning and development initiatives to educate sales personnel on new products and services.
  • Analyzed competitive environment and customer procurement trends to support growth strategies.
  • Aligned sales objectives with business initiatives using strategic development, forecasting and budgeting.
  • Established monthly learning and development events to drive improved understanding of corporate offerings.
  • Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.
  • Addressed customer concerns immediately and promptly resolved issues to boost client satisfaction.
  • Used cold calling and networking to sell products and services.
  • Created new sales tools and processes to help staff members improve customer service offerings.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Reviewed data regularly to identify trends in current customer buying.
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Analyzed growth opportunities to forecast projected business and recognize customer desires.
  • Mentored sales representatives on sales strategies and best practices.
  • Participated in networking events to meet and discuss service offerings with potential clients.
  • Hunted new business on continuous basis to generate sales and boost pipeline.
  • Delivered performance updates, quarterly business reviews and planning meetings.
  • Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Contacted current and potential clients to promote products and services.
01/2006 to 01/2010
Sales Representative Green King, Inc. City, STATE,
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Created and implemented store displays, promoting sales and growth.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Contacted new and existing customers to outline benefits of products.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Reset store displays for special events and seasonal merchandise changes.
  • Produced sales documents, finalized deals and filed records.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 10%.
  • Scheduled and attended at least 30 appointments per week.
  • Surpassed annual quota by 40%.
  • Recruited, hired and trained new hires to optimize profitability.
Education and Training
Expected in
:
Maricopa Community Colleges - Scottsdale Community College - Scottsdale, AZ
GPA:
Expected in
High School Diploma:
Camelback High School - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Maricopa Community Colleges - Scottsdale Community College
  • Camelback High School

Job Titles Held:

  • President & Owner
  • Vice President of Sales
  • Sales Representative

Degrees

  • Some College (No Degree)
  • High School Diploma

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