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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Multi-Industry Professional with 9 years of business to business sales, leadership, account acquisition experience in Manufacturing, Food and Beverage, E-commerce, Online Advertising and Product/Brand Management.

Core Qualifications
  • Results-oriented
  • Client-focused
  • Quick learner
  • Microsoft Office
  • Reports generation and analysis
  • Training and development
  • Account Management
  • Creative Problem Solving
  • Project Management
  • Territory Sales Experience
  • Multi-Task Management
  • CRM Systems
Experience
President/Owner, 10/2014 - Present
Emd Millipore Gernsheim, DE,
  • Recently launched a startup company to help small businesses with advertising portfolios.
  • Manage and run all aspects of the business such as accounting, business development, and marketing.
  • Build and manage client relationships to create a cost-efficient system designed for their business.
Inside Sales Analyst, 01/2013 - 07/2014
Pet Food Experts Seattle, WA,
  • Responsible for four large multi-state territories (3/4 of US) within the US, Mexico, and Canada to oversee 1,800 customers, collaborate with 18 Outside Representatives, with an exceeded goal of $26 million.
  • Outbound call Production Planners, Plant Managers, and Maintenance Managers to develop an inventory and pricing plan to increase market share.
  • Support customers through inbound calls in need of special requests by working with other departments to exceed customer expectations.
  • Continuously drive new business to grow aftermarket parts customers year after year.
  • Provide weekly projection reporting to upper management by qualifying customer quote requests, understanding competitive rates and margins, and presenting information.
  • Organize all account data, calls, needs, and necessary requests from Outside team in CRM daily.
  • Coordinate and present webinars for new Ecommerce site, pricing program, and other new launches and manage time wisely to ensure schedule is on track.
  • Act as direct contact for Account Support between Inside and Outside Team; provide reporting, help map routing, set appointments, train new hires, and assist in quotes and PO processing.
  • Assist Vice Presidents of multiple departments to train teams with new initiatives face to face, and via phone and webinar.
  • Create new sales initiatives to drive business such as partnering with energy-saving companies, marketing campaigns, and Ecommerce blasts.
  • Negotiate yearly contracts with clients based on previous five year spend in specific product categories.
Territory Sales Manager, 04/2012 - 10/2012
Vice Berlin, DE,
  • Responsible for a newer territory that expanded the entire state of Maryland.
  • Managed a book of business consisting of urgent care facilities, pharmacies, and family practice physicians to sell cold and pain medication requiring DEA regulations be met.
  • Required exceptional time management skills, organization, planning, and documentation due to regulations as well as high-quality product knowledge and training.
  • Exceeded goals within the first month by building relationships with several physicians within a target facility necessary to drive business.
Account Manager, 12/2010 - 02/2012
Vice Venice, CA,
  • Responsible for the same tasks as AT&T Advertising Solutions.
Account Manager, 02/2010 - 11/2010
Vice Amsterdam, NY,
  • Cold called and door-knocked businesses to discuss advertising solutions and how to grow customer base in order to set appointments or one-call close.
  • Worked with current customers to retain or upsell current portfolio with new products and establish a relationship.
  • Discussed goals with the client, and recommend a campaign that will fit best with the established expectations.
  • Developed and communicated the plan with the design department and continually manage the account to ensure customer satisfaction.
  • Negotiated contracts with new and renewal clients for SEO, SEM, and other product categories.
Account Manager, 07/2008 - 01/2010
COCA COLA REFRESHMENTS/ENTERPRISES City, STATE,
  • Responsible for managing a book of business for both large grocery stores and smaller convenience stores, including the fourth highest-volume Walmart in the country, to ensure no gaps in inventory and incremental displays for extra volume.
  • Communicated with store managers about upcoming sales and Coca Cola programs allowing for both shelf support of the sale, and volume growth for the store due to price point.
  • Exceeded company volume growth numbers month after month, along with display metrics.
  • Awarded #1 Salesperson in Harrisburg within one month of transfer from Tacoma.
  • Awarded #1 Salesperson in Tacoma within three months of starting with the company.
  • Negotiated contracts with business owners based on pricing, product categories, and market share.
Management Trainee II, 11/2006 - 07/2008
ENTERPRISE RENT-A-CAR TAC Airport City, STATE,
  • Exceeded customer expectations.
  • Learned business operations and management.
  • Built customer relationships in a minimal amount of time to earn the ability to upsell.
  • Negotiated rental contracts.
Education
Bachelor of Arts: Communications, Expected in May 2006
-
PENNSYLVANIA STATE UNIVERSITY - ,
GPA: GPA: 5 Delta Mu Sigma, National Scholastic Honor Society

Communications GPA: 3.5

Professional Affiliations

Member, Delta Mu Sigma Honor Society, Penn State (2004 - Present)

Member, Snohomish County Small Business Connection (2015 - Present)

Secretary, Student Government Association, Penn State (2003 - 2004)

Senator, Student Government Association, Penn State (2002 - 2003)

Co-Chair, THON Committee, Penn State (2002 - 2004)

Co-Chair, Public Relations Committee, Penn State (2002 - 2004)

Chair, Student Activities Board, Penn State, (2002 - 2004)

Member, Toastmasters International (2005 - 2007)

Volunteer, American Red Cross (2003 - 2008)

Skills

Account Management, Customer Service, Advertising, Contracts, Building Relationships, Customer Satisfaction, Multi-tasking, Lead Development, Reporting, Training, Business Development, Marketing, Organization, Time Management, Problem Solving, Presentations, Inventory Management, Distribution, Sales, Client Relations, Customer Satisfaction, Needs Assessment, Project Management, CRM, Data Analysis, Planning, Product Launch, Display Planning, Teambuilding, Computer Proficiency, Leadership

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School Attended

  • PENNSYLVANIA STATE UNIVERSITY

Job Titles Held:

  • President/Owner
  • Inside Sales Analyst
  • Territory Sales Manager
  • Account Manager
  • Account Manager
  • Account Manager
  • Management Trainee II

Degrees

  • Bachelor of Arts

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