President/Operations Manager Resume Example
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PRESIDENT/OPERATIONS MANAGER
Summary
Excellent organizational, planning, and workflows management skills. High degree of professionalism, strong interpersonal and customer service skills, and a demonstrated ability to handle confidential information.
Proficient in Microsoft Office Suite, SharePoint, Office 365, Adobe Creative Suite, Apple Final Cut Suite, Crystal Reports, SQL Server, Track-it. Windows, Apple Operating Systems.
Interests
Religious Education Teacher, American Red Cross/Unity Health Foundation (Volunteer) Rochester Chamber of Commerce (Member) Member, Who's Who America, Rochester Consultants Group. Cursillo Member
Skills
Adobe Creative Suite, network systems, Resolve customer concerns, special events, Final Cut Pro, Multi-Media Production, multi-media presentations, Sales, SQL Server, technical support
Education and Training
Professional Development/Community ServiceMonroe Community CollegeCity, State
Associate Degree of Applied Science: Business Administration Marketing-Finance and AccountingBusiness Administration Marketing-Finance and Accounting
Certificate of Completion
Continuing Education, Rochester, New York, Computer Science Program Broadcast/Communications ProgramMonroe Community College
Foreign Language StudiesSaint John Fisher CollegeCity, StateForeign Language Studies
MBA: Small Business ManagementWilliam E. Simon School of BusinessCity, State, United StatesSmall Business Management Course Sections 1&2
Experience
President/Operations Manager01/1990 to CurrentCmcAnderson , SC
- Established the Company for the purpose of providing audiovisual, audio-video, IT and staging services to business located throughout theGreater Rochester area and western New York. Clients include: Rochester City School District, Rochester Regional, Diocese of Rochester, Hilton Hotels, American Society of Biologists.
- Manage daily operations and direct all levels of support personnel working within the organization, develop annual budgets, set yearly sales goals, hiring and training of new employees.
- Manage and maintain complete database of all clients and customer applications for company's clients.
- Meet with clients to discuss potential business and offer complete solutions, related to a particular event or application.
- Project manage design and installation of customized computer and audiovisual systems for specific client applications.
- Troubleshoot and resolve performance issues of installed systems.
- Provide customer support, gather feedback, analyze data from clients, and provide positive solutions.
- Coach, teach and develop clients knowledge on the use of software programs, related to installed components.
Logistics Team Member01/2014 to 03/2017Rochester Regional Health Laboratory Patient Service CenterCity , STATE
Provided support to the Logistics Department on a weekly and weekend
schedule as needed.
Audiovisual Technician/District Media Specialist01/1994 to 01/2015Gates Chili /Brockport Central School DistrictCity , STATE
Audiovisual-Media Advisor07/1994 to 03/2015Pressed 4 Time Mobile Dry CleaningCity , STATE
- This position included management and support for over 15 AV students.
- Provided AV equipment and computer equipment support for teachers and staff housed in the middle school as well as for administrative personnel throughout the district.
- Worked one on one with the building principal and with the parent teachers association to organize and develop strategies for implementing digital technology in the middle school and throughout the district.
- Developed and produced Technology in the Classroom the districts first digital media production, which highlighted Digital and Computer Services throughout the District.
- Produced classroom presentations utilizing green screen technology, post edited, narrated and scripted productions.
- Created media projects and instructed teachers and students on the use of digital technology development.
Co-Founder01/1989 to 03/1992Langie Audio Visual Co, IncCity , STATE
Co-Founded Franchise, developed sales and marketing program
for new franchise, located in the Greater Rochester Area.
Media Planner01/1990 to 01/1991Company NameCity, State
- Managed and work on Schools morning show, providing content and technical direction to students Set-up presentation material for teachers and administrative staff, used on a daily basis.
- Provided technical support and materials for special events held at the school, including, school play, superintendent workshops and classroom activities.
- Consulted administration on developing multi-media presentations and expansion of the schools community access station.
Operations Manager01/1985 to 01/1990Company NameCity, State
- Managed companies daily operations, hired and trained all employees.
- Provided customer service support to corporate client's, resolved issues and implemented solutions to issues on a daily basis.
- Managed rental department operations, maintained database of all clients, analyzed data and implemented new policies as needed.
- Designed and implemented companies first micro-computer based inventory system.
- Increased rental/sales revenue and clients serviced by 120% during the first year of employment.
- Worked with company's owner to establish new areas of revenue and growth of audiovisual media products and services within the Greater Rochester and Western New York area.
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Resume Overview
School Attended
- Monroe Community College
- Saint John Fisher College
- William E. Simon School of Business
Job Titles Held:
- President/Operations Manager
- Logistics Team Member
- Audiovisual Technician/District Media Specialist
- Audiovisual-Media Advisor
- Co-Founder
- Media Planner
- Operations Manager
Degrees
- Professional Development/Community Service
Associate Degree of Applied Science : Business Administration Marketing-Finance and Accounting
Certificate of Completion Continuing Education, Rochester, New York, Computer Science Program Broadcast/Communications Program
Foreign Language Studies
MBA : Small Business Management
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