Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Business development
Strategic planning
Operations oversight
Account management
Performance optimization
Event planning
Financial leadership
Contract Administration
Marketing expertise
Clinical documentation mastery
Practiced in family assessments
Outreach programming specialist
Adolescent Development
Treatment planning
504 Plans
Community resource intelligence
Evidence-based practices
IEP compliance
Response to intervention training
Behavior modification
Multitasking strength
Data collection
Conflict mediation
Team collaboration
Reporting
Data analysis and reporting
Compassionate
Testing protocols
Experience
President/Founder, 8/12/13 - Current Health Connect America – Alexandria, VA,
Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
Board Certified Behavior Analyst, 01/2016 - Current Legacy Traditional Schools – Gilbert, AZ,
Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Empowered clients to tackle challenging situations with better and more diverse coping skills.
Adhered to federal and state documentation mandates regarding records and file management.
Executed tests and interviews to gain additional insight into client needs.
Observed, interviewed and directly assessed clients to diagnose issues and determine optimal interventions.
Discussed history and symptoms and evaluated potential clinical interventions .
Maintained confidentiality through stringent handling of charts and data.
Partnered with teachers to outline therapy goals and monitor progress against objectives, including active participation in CSE meetings.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
School Psychologist, 08/2009 - 08/2013 Legacy Traditional Schools – Glendale, AZ,
Met with parents and teachers to learn more about students under evaluation.
Updated documentation and wrote reports detailing treatment plans and progress.
Collaborated with social work professionals to assist students in emotional and social growth.
Watched students interact in academic and social situations.
Provided individual and group counseling sessions.
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