President, Floor Manager Resume Example
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PRESIDENT, FLOOR MANAGER
Summary
Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Skills
- Point of sale systems
- Industry partnership development
- Inventory management
- Account management
- Employee management
- Event planning
- Customer service
- Performance optimization
- Strategic planning
- Employee development
- Policy development
- Operations oversight
- Marketing expertise
Education and Training
Some College (No Degree)Northcentral Technical CollegeCity,State,Early Childhood Education
Northcentral Technical CollegeCity,State,Machine Tool Technology
High School DiplomaAntigo High SchoolCity,State,06/2007
Experience
Spectrum HealthPresident, Floor Manager | Holland , MI03/2020 to Current
- Enhanced sales by implementing merchandising and promotional improvements.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Stayed up-to-date on extensive company products and services.
- Assessed team member performance and developed improvement plans for weak points.
- Improved administrative and procedural process to maximize accuracy and efficiency.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Established and oversaw strategic business actions and streamlined operations.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
- Created business process flows to identify opportunities for improvement.
- Implemented strategic offerings to enhance company's suite of products and services.
- Optimized supply chain to reduce materials costs and improve distribution.
- Oversaw business division operations, including development, production and marketing.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Recruited, hired and trained [Number] employees on operations and performance expectations.
- Organized and oversaw capital improvement projects to maintain business viability.
- Promoted culture of collaboration focused on collective problem-solving and [Type] target achievement.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Fostered collaboration and development of new practices by business leaders.
- Promoted brand awareness by increasing market penetration across [Type] markets.
- Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
- Oversaw strategic business decision-making to develop, enhance and enforce business mission.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Guided efforts to develop and optimize [Type] operations and enable group to keep pace with changing demands.
- Hired, trained and mentored [Number] staff members to maximize productivity.
- Inventoried stock every [Timeframe] to identify loss concerns and maintain accurate records.
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
- Revitalized business plans and realigned company objectives to increase overall profits.
HeartbreakersCook Shift Leader | City , STATE07/2016 to Current
- Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Offered support to other stations in high-volume shifts or as needed.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Executed proper techniques when preparing menu item ingredients.
- Assisted with training and development of new talent.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Contributed to [Number]% satisfaction rating as shown on [Type] social media app.
- Made all meals in accordance with company standards and requirements.
- Completed more than [Number] orders each shift with focus on quality and efficiency.
- Kept stations stocked and ready for use to maximize productivity.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
M-Pire Pilot Car ServicePilot Car Driver | City , STATE03/2013 to Current
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Transported clients to events and programs according to activity schedule.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Delivered goods and services to customers on time and in excellent condition.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Transported clients to specified destinations safely and on-time.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
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Resume Strength
- Completeness
- Formatting
- Strong summary
Resume Overview
School Attended
- Northcentral Technical College
- Antigo High School
Job Titles Held:
- President, Floor Manager
- Cook Shift Leader
- Pilot Car Driver
Degrees
- Some College (No Degree)
High School Diploma
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