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President, Floor Manager Resume Example

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PRESIDENT, FLOOR MANAGER
Summary

Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Skills
  • Point of sale systems
  • Industry partnership development
  • Inventory management
  • Account management
  • Employee management
  • Event planning
  • Customer service
  • Performance optimization
  • Strategic planning
  • Employee development
  • Policy development
  • Operations oversight
  • Marketing expertise
Education and Training
Some College (No Degree)Northcentral Technical CollegeWausau,WI,Early Childhood Education
Northcentral Technical CollegeWausau,WI,Machine Tool Technology
High School DiplomaAntigo High SchoolAntigo,WI,06/2007
Experience
Funtime AntigoPresident, Floor Manager | Antigo, WI03/2020 to Current
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Stayed up-to-date on extensive company products and services.
  • Assessed team member performance and developed improvement plans for weak points.
  • Improved administrative and procedural process to maximize accuracy and efficiency.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Established and oversaw strategic business actions and streamlined operations.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
  • Created business process flows to identify opportunities for improvement.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Oversaw business division operations, including development, production and marketing.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Recruited, hired and trained [Number] employees on operations and performance expectations.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Promoted culture of collaboration focused on collective problem-solving and [Type] target achievement.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Fostered collaboration and development of new practices by business leaders.
  • Promoted brand awareness by increasing market penetration across [Type] markets.
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Guided efforts to develop and optimize [Type] operations and enable group to keep pace with changing demands.
  • Hired, trained and mentored [Number] staff members to maximize productivity.
  • Inventoried stock every [Timeframe] to identify loss concerns and maintain accurate records.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Revitalized business plans and realigned company objectives to increase overall profits.
HeartbreakersCook Shift Leader | Antigo, WI07/2016 to Current
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Offered support to other stations in high-volume shifts or as needed.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Executed proper techniques when preparing menu item ingredients.
  • Assisted with training and development of new talent.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Contributed to [Number]% satisfaction rating as shown on [Type] social media app.
  • Made all meals in accordance with company standards and requirements.
  • Completed more than [Number] orders each shift with focus on quality and efficiency.
  • Kept stations stocked and ready for use to maximize productivity.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
M-Pire Pilot Car ServicePilot Car Driver | Weston, WI03/2013 to Current
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Transported clients to events and programs according to activity schedule.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Delivered goods and services to customers on time and in excellent condition.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Transported clients to specified destinations safely and on-time.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
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Resume Overview

Companies Worked For:

  • Funtime Antigo
  • Heartbreakers
  • M-Pire Pilot Car Service

School Attended

  • Northcentral Technical College
  • Antigo High School

Job Titles Held:

  • President, Floor Manager
  • Cook Shift Leader
  • Pilot Car Driver

Degrees

  • Some College (No Degree)
    High School Diploma

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