Business-driven President, Vice President, and Director with more than 30 years of experience building client rapport, demonstrating sound judgement and mentoring and coaching employees. Consistently achieves low churn rate and high quality production among teams.
Skills
Program oversight
Revenue Growth
Financial Leadership
Marketing Expertise
Business Development
Staff Management
Negotiation
Consulting
Training and Development
Written Communication
Public Relations
Meetings
Leadership Skills
Operational Planning
Organizational Skills
Event Publicity
Recreation Activities
Positive Working Relationships
Clean And Professional
Customer Service
Educational Programs
Restaurant Operations
Consultative Approach
Business Development And Planning
Goals And Performance
Presentation Skills
Improvement Planning
Strong Communication
Decision-Making
Sales Cycle
Sales Process
Customer Interactions
Flexible Schedule
Sales And Marketing
Leadership Development
Marketing Strategies
Marketing Plans
Communication
Planning
Market Research
Workforce Management
Performance Reviews
Leadership Experience
Prioritization
Forecasting
Analyze Trends
Scheduling
Pro
Ability To Collaborate
Credit Risk
Driving Results
Analytical Skills
Decision Trees
Work History
01/2016 to Current
PresidentAltabancorp – Lewiston, UT,
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
Led operational team in creation, roll out and management of new product lines.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Increased company growth through collaboration with sales and marketing departments.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
11/2018 to 01/2020
Banquet BartenderBelmond – New York, NY,
Prepared for events by setting up bar, stocking supplies and arranging tables.
Poured and prepared mixed drinks for over 100 customers daily.
Set and reset tables to support serving staff.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Responded to guest questions and requests with friendly and knowledgeable service.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Set up glassware, liquor and other necessary supplies for special events.
Closed out cash register and prepared cashier report at close of business.
Checked ID cards and verified bar guests were of legal age.
Managed disruptive customer behavior and mitigated liability by using verbal and former counseling skills to de-escalate situations.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Created attractive bar displays by strategically arranging bottles and glasses.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Prepared garnishes by evenly slicing and pitting fruits.
Verified drinking age requirements of customers by carefully reviewing photo identification.
06/2016 to 12/2018
National Sales DirectorPeopleready – Chelsea, MA,
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Exceeded targets by building, directing and motivating high-performing sales team.
Established and adjusted selling prices by monitoring costs, competition and supply and demand.
Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.
Liaised with marketing and product development departments to maintain brand consistency.
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Managed and motivated sales team to increase revenue 98% in 4 months.
Developed and assigned monthly sales quotas nationally while focusing mainly within Florida and Western states by hiring several district sales managers.
Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
Met with customers to give sales presentations, negotiate contracts and promote services.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
Attended events, training seminars and manufacturer product showcases.
Empowered and led driven sales team to build product awareness and exceeded revenue goals.
02/2002 to 07/2010
PresidentAltabancorp – Logan, UT,
Created and developed a mortgage company called Atlantic Fidelity, first producing business on the eastern seaboard. Became the largest seller of mortgage paper for Citibank and G.E. Capital. Later expanded to the western U.S. by creating two DBA's; Summit State Mortgage and Summit Realty. Also invested and partnered with a title company. The company's growth and diversity created a very efficient and profitable one stop shop.
Education
Expected in 04/2012
Ph.D.: Addictions Medicine UVA (Substance Abuse Specialist Licensure) - Charlottesville, VA, GPA:
Expected in 12/1987
Bachelor of Arts: Communication With A Minor in Marketing Old Dominion University - Norfolk, VA GPA:
Certifications
NMLS #1061770
CNPRX Certified Pharmaceutical Representative
CSAC Licensed in Virginia (Substance Abuse Specialist)
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