president resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Performance-oriented and accomplished President offering proven operations management and strategic planning expertise honed in competitive environments. Successful background building and leading results-driven teams to meeting and exceed business targets. Solid human resources and business management expertise.

Entrepreneurial leader offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.

  • Organizational Leadership
  • Opportunity and Risk Assessment
  • Change and Growth Management
  • Operational Analysis
  • Revenue Generation
  • Quality Assurance
  • Product Development
  • Brand Management
  • Capital and Resource Management
  • Complex Problem Solving
  • Leadership and People Development
  • Strategic Planning and Execution
President, 08/2021 to Current
La Salle UniversityPhiladelphia, PA,
  • Coordinated work across departments to keep teams on track with company goals.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
  • Built talent pipeline to support business growth and enduring success.
  • Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
  • Devised utilities needed to streamline and strengthen operations, driving substantial improvement to KPIs.
  • Signed and approved budgets for new funding and program initiatives.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Senior Manager , 02/2019 to 10/2021
ParexelSouth Willard, UT,
  • Developed and led process improvements to optimize operations and reduce costs.
  • Oversaw vendor relationships to foster performance monitoring, issue resolution and statement of work reviews.
  • Led or supported troubleshooting of operational issues to reduce project bottlenecks or delays.
  • Worked cross-functionally with marketing, sales and finance departments.
  • Led project scope development to deliver final products that meet business needs.
  • Selected, developed and evaluated personnel to achieve business objectives.
  • Developed business plans to incorporate growth, modernization and cost structure improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
Operations Manager, 08/2017 to 02/2019
Anheuser-Busch InbevLima, OH,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Collaborated with team leaders on quality audits.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Monitored resource use to achieve set goals within budget constraints.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
  • Created corrective actions based on adverse KPI trends.
Director , 10/2020 to Current
TegnaIndianapolis, IN,
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Developed and coordinated construction schedules to meet or exceed company goals.
  • Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
  • Monitored and assessed schedule performance and quality workmanship of contractors.
  • Managed project operations, budget and timeline and collaborated with stakeholders to review status.
  • Coordinated phases of construction projects from inception to completion.
Corporate Account Manager, 10/2007 to 01/2017
Db SchenkerKansas City, MO,
  • Helped clients achieve business goals by consulting on needs and developing customized solutions.
  • Maintained consistency in service, responsiveness and follow-up to keep accounts satisfied and maximize revenue.
  • Supported and grew existing account base with effective selling and promotional strategies.
  • Negotiated, secured and applied special price agreements with sales management.
  • Met performance metrics, revenue growth, customer retention and new customer acquisition.
  • Listened to customer needs to identify and recommend best products and services.
  • Recruited, hired and trained new hires to optimize profitability.
English Department Director, 12/2005 to 05/2007
Canada Learning AcademyCity, STATE,
  • Trained, motivated and developed employees into leadership positions.
  • Developed, revised and implemented department performance guidelines, curriculum, teaching strategies in order to have a positive effect on students.
  • Planned and led weekly team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.
Pacesetter Sales/Management Trainee, 01/2001 to 01/2003
Banana RepublicCity, STATE,
  • Led in sales by meeting high daily quotas while providing excellent customer service through product knowledge and customer satisfaction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
  • Liaised with management to learn and align company's strategies and values.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
Education and Training
Bachelor of Arts: Psychology, Expected in 10/1999 to Rutgers University - New Brunswick, New Jersey,
  • Minor in Religion
  • Part of a management team that brought Inno Foods from a $15M company to over $200M in revenue within 5 years.
  • Developed and managed a work force beginning with 50 employees to now over 350 employees.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Top 3 corporate sales and commission earner at Apex Wireless from 2014-2016.

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Resume Overview

School Attended

  • Rutgers University

Job Titles Held:

  • President
  • Senior Manager
  • Operations Manager
  • Director
  • Corporate Account Manager
  • English Department Director
  • Pacesetter Sales/Management Trainee


  • Bachelor of Arts

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